Real Estate Administrative Assistant
We’re hiring a motivated administrative assistant to join our growing Real Estate team. You're a great fit for the job if you (and your colleagues or friends) know that you are... • METICULOUS. in all of your work. Your passions include dotting all "I's" and all crossing all the "T's". • KIND. You treat everyone like they are important. Regardless of their title or salary, you treat them politely, professionally, smile, and make eye contact when speaking to them. • EFFECTIVE COMMUNICATOR. You write emails and communicate with colleagues and clients in a professional and articulate manner. • EFFICIENT. You are the go-to person when anything needs to be streamlined, organized and made more efficient. You have a keen ability to get from point A to B with the least amount of zigging and zagging possible. • SUPPORTIVE. You don’t desire to be the center of attention, you’d prefer to be in a support role behind the scenes. • POSITIVE. You look for the best-case scenario. You form positive relationships and people know you are dependable, trustable, and consistent. • STRUCTURED. You “color inside the lines”. You prefer not to break rules, and quite enjoy order and predictability. You may even really enjoy Excel spreadsheets. • TRUSTWORTHY. People trust you with their secrets. • TECH SAVVY. Technology is your friend, not something you struggle to understand. • REAL ESTATE INTEREST. We are willing to train the right candidate in all things real estate and for anyone interested in the industry, this is a great position! Responsibilities: GENERAL ADMINISTRATIVE DUTIES : • Oversee all aspects of the administration of the agent’s business • Create and manage all systems for sellers, buyers, client database management, lead generation tracking, lead follow-up and all office administration • Maintain all agent financial systems, profit and loss statement, bill payment, budget(s), bank accounts, and business credit card(s) • Coordinate the purchasing of any office equipment, marketing materials and any other business-related supplies and materials • Create and update a business operations manual and all job descriptions/employment contracts for any future hires • Hold agent(s) accountable for conducting all agreed-upon lead generation activities • Ensure that all agent activities are limited to listing property, showing property, negotiating contracts and lead generation ACTIVE CLIENT MANAGEMENT DUTIES: • Pre-Listing to contract to close • Run all aspects of seller and buyers’ transactions from initial contact to agreement • Organize all listing materials: pre-listing presentation, listing agreement, sellers’ disclosures, comparative market analysis, pull online property profile, research old multiple listing service (MLS) listings, etc. • Coordinate with sellers for all home photos, staging, repairs, cleaning, signage, lockbox, access requirements and marketing activities • Arrange all documents for signatures on listing agreement, disclosures and other needed documentation and review for accuracy • Submit all essential documentation to office broker for file compliance • Organize showings and obtain feedback • Present weekly updates to sellers regarding showings and marketing activities and a market snapshot • Organize all public open houses • Enter all listing information into MLS and websites • Input all necessary information into client relationship management program and transaction management systems TRANSACTION COORDINATION AND POST-SALE: • Oversee all aspects of buyer and seller transactions from purchase agreement to closing • Coordinate with mortgage agents and appraisers • Schedule home inspections and repairs. Submit all documents to office broker for file compliance • Schedule, coordinate and attend to closing-related issues. Input all client information into client database system, including future address • Schedule 30, 90 and 120-day client customer service follow-up calls to assist with any home improvement provider recommendations and to ask for referral MARKETING AND BUSINESS DEVELOPMENT : • Manage client relationship management system • Create all buyer and seller packages • Coordinate the preparation of all listing and open house flyers, graphics, signage and all other marketing materials • Manage and update agent website(s), blog(s) and online listings • Assist agent to manage social media presence • Track all online business sources • Plan all client and vendor appreciation events • Regularly request client testimonials for websites, social media and other marketing materials. • Manage and Schedule all direct mail campaigns, and work with the marketing team to design and print • Assist agent in client follow-up plans • Coordinate all regular email campaigns Part or Full-Time options available, but must have the capacity to grow into a full-time role within the next 6 months. Pay is calculated as hourly plus bonuses based on volume and transactions. Qualifications: Great written and verbal skills Has knowledge of Microsoft Office and customer relationship management software Compensation: $18 - $28 hourly
• General Administrative Duties : • Oversee all aspects of the administration of the agent’s business • Create and manage all systems for sellers, buyers, client database management, lead generation tracking, lead follow-up and all office administration • Maintain all agent financial systems, profit and loss statement, bill payment, budget(s), bank accounts, and business credit card(s) • Coordinate the purchasing of any office equipment, marketing materials and any other business-related supplies and materials • Create and update a business operations manual and all job descriptions/employment contracts for any future hires • Hold agent(s) accountable for conducting all agreed-upon lead generation activities • Ensure that all agent activities are limited to listing property, showing property, negotiating contracts and lead generationActive Client Management Duties: • Pre-Listing to contract to close • Run all aspects of seller and buyers’ transactions from initial contact to agreement • Organize all listing materials: pre-listing presentation, listing agreement, sellers’ disclosures, comparative market analysis, pull online property profile, research old multiple listing service (MLS) listings, etc. • Coordinate with sellers for all home photos, staging, repairs, cleaning, signage, lockbox, access requirements and marketing activities • Arrange all documents for signatures on listing agreement, disclosures and other needed documentation and review for accuracy • Submit all essential documentation to office broker for file compliance • Organize showings and obtain feedback • Present weekly updates to sellers regarding showings and marketing activities and a market snapshot • Organize all public open houses • Enter all listing information into MLS and websites • Input all necessary information into client relationship management program and transaction management systemsTransaction Coordination and Post-Sale: • Oversee all aspects of buyer and seller transactions from purchase agreement to closing • Coordinate with mortgage agents and appraisers • Schedule home inspections and repairs. Submit all documents to office broker for file compliance • Schedule, coordinate and attend to closing-related issues. Input all client information into client database system, including future address • Schedule 30, 90 and 120-day client customer service follow-up calls to assist with any home improvement provider recommendations and to ask for referralMarketing and Business Development : • Manage client relationship management system • Create all buyer and seller packages • Coordinate the preparation of all listing and open house flyers, graphics, signage and all other marketing materials • Manage and update agent website(s), blog(s) and online listings • Assist agent to manage social media presence • Track all online business sources • Plan all client and vendor appreciation events • Regularly request client testimonials for websites, social media and other marketing materials. • Manage and Schedule all direct mail campaigns, and work with the marketing team to design and print • Assist agent in client follow-up plans • Coordinate all regular email campaignsPart or Full-Time options available, but must have the capacity to grow into a full-time role within the next 6 months. Pay is calculated as hourly plus bonuses based on volume and transactions.