Job Description

CUSTOMER SERVICE REPRESENTATIVE

GROVE CITY AREA

This is not a call center position. This is excellent company based in Columbus. They offer a team spirited atmosphere with friendly co-workers. Very nice offices. Advancement opportunities. The Customer Service Representative serves as the primary day-to-day contact for existing customers handling general inquiries and questions. This position oversees communications, timely responses to emails and requests (both internal and external) and ensures smooth and timely order process flow. The CSR handles customer in a calm, professional manner, and diagnoses, assesses and resolves issues as they arise. To ensure success as a Customer Service Representative, you should be able to accurately and timely enter data into operating systems, understand department process flow and constantly look for areas that can improve. The qualified candidate will have prior office experience and good data entry skills. $17 per hour to start plus exceptional benefits. Impressive office environment. Business casual dress code. For immediate consideration please send your resume to pfreeman@dawsoncareers.com

THIS IS A PERMANENT POSITION

Company Description

Why should I use a service like Dawson? We have connections at the top companies in Central Ohio. We can introduce you to the right people, provide personal support on the application and interview process, and make the overall experience easier than searching on your own. Why is this job posted by Dawson and not the company where I’ll work? Top employers in Central Ohio come to Dawson to find the highest caliber of employees for their companies for a variety of reasons – maybe their HR department is short on resources, they don’t have an internal recruiter, or maybe they’re growing so quickly they don’t have time to conduct a search on their own. About Dawson Dawson is a family-owned staffing and recruiting agency, continuously operating in Columbus since 1946. Dawson places professionals in temporary, temp-to-hire, and full-time jobs in the fields of administrative and clerical, customer service, warehouse and distribution, accounting and finance, creative, information technology, legal, and healthcare. Dawson is committed to the community with strong philanthropic and volunteer initiatives and has been honored with multiple “Top Workplace” awards by Columbus CEO magazine and “Best of Business” awards from Columbus Business First. Learn more, or find your next job today at dawsoncareers.com.