JOB RESPONSIBILITIES

This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests.

To include but not limited to:

• Greet guests with a warm, personal greeting.
• Check guest list guests into the Venue.
• Scanning of online pre-sale tickets.
• Accept and record in person guest list additions or check ins.
• Handling of guest entry tickets and drink tickets.
• Assist with events as needed.
• Must be knowledgeable of Venue promotions and events.
• Update and maintain all Guest List Sheets and Software.
• Provide support to VIP Hosts and Management.
• Other duties as assigned.

QUALIFICATIONS: (Include equipment knowledge/use)

• 1-2 years experience in ticketing, special events, promotions, or marketing nightclubs or restaurants and/or related experience in a ticketing, special events, promotions or marketing internship or related university marketing course work preferred.
• Good communication skills; multilingual is a plus.
• Ability to read and write in English proficiently.
• Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media.
• Positive attitude, self motivated, energetic and is a willing learner.
• Ability to follow directions well, make quick decisions, and keep organized while under pressure.
• Ability to perform a variety of duties with extreme care, concern and detail.
• Ability to work as part of a team in a high stress & a high-volume environment.
• Professionally groomed in a manner consistent with department grooming standards.
• Physically able to walk without assistance and stand on various surfaces for an extended period of time.