DASKK Hotels and Resorts is looking for the right candidate. This candidate must be ready to be part of something special. This 249 room hotel is going through a multi-million dollar renovation to become one of the hottest boutique hotels that remembers that all customers are part of our family and puts their needs as a priority. If this sounds like you and you are ready to set your self apart from others, we are ready for you to join our team. As a growing hospitality company, we are looking for an experienced Hotel Housekeeping Supervisor to assist in overseeing the housekeeping staff, budgets and operations of this department. Housekeeping Supervisor responsibilities include ensuring each guest has a wow experience when they enter their rooms, assist with managing employees to ensure they get the job done right the first time and ensuring policies are followed. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring our clients are treated like they are part of our family. Our ideal candidate must be a team player that is passionate about their work, willing to go above and beyond for our guests, and embrace the concept of “all hands on deck”.
Responsibilities
To be a Change Agent that is focused on ensuring all clients are treated like family.
Assist with hiring, training, and supervising the housekeeping staff.
Implement operational procedures for the housekeeping department.
Assist with preparing work schedules for the housekeeping staff.
Conducts daily shift meetings with all housekeeping associates when Executive Housekeeper is not present.
Assists with coaching and counseling housekeeping team members to ensure that all policies, procedures, training, and standards are being maintained.
Inspects rooms and areas to ensure that health regulations, safety and departmental policies are being met.
Daily walk-through of the hotel
Partners with management and maintenance staff to ensure that all Guest Room preventative maintenance opportunities are identified and addressed in a timely manner.
Assists with conducting daily quality checks, remediation, and subsequent training for Housekeeping Staff
Assists with maintaining financial records and preparing budgets and enforces housekeeping cost controls.
Assists with maintaining, organizing, and controlling inventory of guest and housekeeping supplies and linen
Follow Choice Hotel's safe work habits and standards.
Perform other housekeeping duties as assigned during peak periods or as requested by management.
Qualifications:
Experience working in a hospitality or service organization; prior exposure to customer service is required.
Housekeeping Supervisory experience are required.
Experience in a Hotel setting.
Experience with Property Management Systems preferred
Ability to build rapport with guests
Strong organizational skills
Excellent verbal communication skills
High School diploma or equivalent required.
Associate's Degree or higher preferred.
Physical Requirement:
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, kneeling, or crouching. Must be able to push and pull carts and equipment weighing up to 100 lbs.
Benefits
After 90-Day Probation:
Insurance package
Paid time off
Bonus Program
While we offer a flexible work schedule, our hotel is a year-round, 24/7 operation, so your schedule will possibly include holidays, weekends, and alternate shifts.
Equal Opportunity Employer