AM/PM/OVERNIGHT As a Room Service Waiter, you are responsible for preparing orders. You are responsible for preparing orders, setting trays, and delivering items to guest rooms in an attentive and efficient manner, and ensuring to provide excellent quality service as per the Hotel Standard operating procedure. Additionally responsible for maintaining cleanliness at work and guest areas by clearing, collecting, and returning food and beverage items to the proper area. Also serve food courses and beverages to guests. Responsibilities: • Set trays according to the type of food ordered and the hotels service standards • Performs opening and closing procedures established for the department. • Accurately records, pre-checks, and picks-up all food and beverage orders. • Check in with guests to ensure satisfaction with each food course and/or beverages. • Responsible for cleaning and removing the trolleys/trays from guest rooms and corridors. • Serves guests their food and beverage in a prompt, courteous manner as per the standard sequence of service. • Present physical and accurate checks to guest and complete the payment process. • To be able to immediately monitor guest comments and pass on to your Superior and be pro-active in solving problems whenever possible. • To have a full knowledge of the food & beverage items & their specifications, menu prices, recipes and style of service etc. • To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and also up sell alternatives.\ • Complete closing duties, including restocking items, turning off lights, etc. • Maintain cleanliness of work areas, chinaware, glassware, etc., throughout the day. Qualifications: • Have outstanding communication abilities • Use up-to-date and professional speech when interacting with others • Have the capacity to work long hours as wanted by the company • Show courtesy, proficiency, and present efficient service Compensation: $10 - $12 hourly

• Set trays according to the type of food ordered and the hotels service standards • Performs opening and closing procedures established for the department. • Accurately records, pre-checks, and picks-up all food and beverage orders. • Check in with guests to ensure satisfaction with each food course and/or beverages. • Responsible for cleaning and removing the trolleys/trays from guest rooms and corridors. • Serves guests their food and beverage in a prompt, courteous manner as per the standard sequence of service. • Present physical and accurate checks to guest and complete the payment process. • To be able to immediately monitor guest comments and pass on to your Superior and be pro-active in solving problems whenever possible. • To have a full knowledge of the food & beverage items & their specifications, menu prices, recipes and style of service etc. • To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and also up sell alternatives.
• Complete closing duties, including restocking items, turning off lights, etc. • Maintain cleanliness of work areas, chinaware, glassware, etc., throughout the day.