Job Description

DEYOUNG & ASSOCIATES

WWW.DEYOUNGONLINE.COM

OFFICE ASSISTANT/CUSTOMER SERVICE

THIS POSITION WILL BEGIN AS PART TIME (APPROXIMATELY 20 HOURS/WEEK) WITH THE POTENTIAL TO GROW TO A FULL TIME POSITION.THE IDEAL CANDIDATE WILL HAVE STRONG COMMUNICATION SKILLS AND BE HIGHLY ORGANIZED. MUCH OF THE JOB WILL BENEFIT FROM BEING PRESENT AT OUR OFFICE. THAT BEING SAID WE ARE OPEN TO A PARTIAL REMOTE WORKING SCHEDULE.

DEYOUNG & ASSOCIATES IS A SMALL FAMILY RUN COMPANY LOCATED IN OLNEY MD.

RESPONSIBILITIES AND DUTIES

• KEEP TRACK OF CURRENT ORDERS FOR CUSTOMERS AND LOG UPDATES ON SPREADSHEET

• PREPARE QUOTES FOR CUSTOMERS

• ORGANIZE OFFICE AND ASSIST ASSOCIATES IN WAYS THAT OPTIMIZE PROCEDURES

• COMMUNICATION WITH CLIENTS AND VENDORS

• SORT AND DISTRIBUTE COMMUNICATIONS IN A TIMELY MANNER

• CREATE AND UPDATE RECORDS ENSURING ACCURACY AND VALIDITY OF INFORMATION

• MONITOR LEVEL OF SUPPLIES AND HANDLE SHORTAGES

• KEEP SHARED FILES UPDATED AND ORGANIZED ON THE COMPUTER

• KEEP OUR LIBRARY OF CATALOGS/SAMPLES ORGANIZED AND UP TO DATE

• MAINTAIN TRUSTING RELATIONSHIPS WITH SUPPLIERS, CUSTOMERS AND COLLEAGUES

• HANDLE INCOMING AND OUTGOING SHIPMENTS - UPS, FEDEX

REQUIREMENTS

• PROFICIENCY IN MS EXCEL (REQUIRED)

• PROFICIENCY IN MS POWERPOINT (PREFERRED)

• EXCELLENT PHONE SKILLS

• EXCELLENT ORGANIZATIONAL AND TIME MANAGEMENT SKILLS

• ANALYTICAL ABILITIES AND APTITUDE IN PROBLEM-SOLVING