Job Description

Dear Bella Creamery is a delicious, plant-based ice cream shop in Hollywood!

We are looking for a talented Social Media Manager to administer our Instagram and Facebook accounts. You will be responsible for creating original text and video content, managing posts and responding to followers. You will manage our company brand in a cohesive way to achieve our marketing goals. As a Social Media Manager, we expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company’s views creatively. Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and customer engagement.

RESPONSIBILITIES

• Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)

• Perform research on current benchmark trends and audience preferences

• Design and implement social media strategy to align with business goals

• Set specific objectives and report on ROI

• Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency

• Communicate with followers, respond to queries in a timely manner and monitor customer reviews

• Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)

• Suggest and implement new features to develop brand awareness, like promotions and competitions

• Stay up-to-date with current technologies and trends in social media, design tools and applications

• Attend weekly virtual meetings and monthly in-person meetings in our store in Hollywood

• OPTIONAL: Take professional photos of our products for social media content

SKILLS

• Proven work experience as a Social Media Manager
• Hands on experience in content management
• Excellent copywriting skills
• Ability to deliver creative content (text, image and video)
• Solid knowledge of SEO, keyword research and Google Analytics
• Knowledge of online marketing channels
• Excellent communication skills

TO APPLY Submit resume and cover letter with a list of social media accounts that you have managed. If also applying for the photography position, please include a link to your portfolio.

https://instagram.com/dearbellacreamery