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Membership Sales Associate

Dedham Health & Athletic Complex

Membership Sales Associate

Dedham, MA
Part Time
Paid
  • Responsibilities

    Job Description

    Dedham Health & Athletic Complex has been proudly serving Boston and the South Shore for over 35 years, including Westwood, Newton, Needham, Brookline, Hyde Park, West Roxbury, Norwood, and Jamaica Plain. We strive to be recognized as the premier health and wellness facility in the Northeast and to attract and retain a diversified clientele with our various programs and services, such as medical wellness, adult recreation and fitness, family fun and fitness, and outdoor summer recreation. Our dedicated staff works to provide our customers with exceptional service and expert instruction in a safe, enjoyable, and motivational environment resulting in consistent use and extraordinary experiences.

    We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

    Dedham Health & Athletic Complex is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.

    JOB DESCRIPTION

    The Membership Sales Associate provides members and prospects with a complete overview of the fitness experience by presenting them the best membership options along with advice and motivation to help them succeed in their fitness goals. He or she helps promote a comprehensive range of service and program offerings to ensure member growth and retention as well as revenue growth, which includes print and email newsletters, direct mail, and promotional offers. In addition, the Membership Sales Associate attends off-site events such as health fairs and corporate events in order to share center information and procure memberships.

    The ideal candidate has a degree in Business or a related field and at least one year of experience in marketing, sales, or customer service. Experience in the fitness and wellness industry highly preferred. He or she must have strong computer and internet skills, good public speaking and presentation skills, strong organizational and time management skills, and excellent interpersonal and relationship-building skills. Candidates must be able to work a flexible schedule that includes days, nights, weekends, and holidays.

    RESPNSIBILITIES

    • Promotes and sells memberships by informing clients of the benefits, costs, and associated programs/services
    • Coordinates and leads tours for prospective members
    • Educates members and the public about available programs and works to increase member participation and enroll new members for these services
    • Helps with developing and managing new membership and sales campaigns
    • Supports and backs up the front desk associates when necessary
    • Ensures that required documentation is complete and is in compliance with regulations and standards
    • Attends all staff meetings, trainings, and educational classes as required
    • Performs other duties as assigned