Position Summary
The Delivery Driver is responsible for the timely and accurate delivery of plant material and related products to wholesale customers. This position plays a key role in representing Fort Collins Nursery in a professional manner while supporting operational efficiency, customer satisfaction, and the broader goals of the wholesale program. The role may also include assisting with order preparation, loading/unloading, and basic vehicle upkeep. This role exemplifies the Unifying Principles.
Essential Functions
• Pull, organize, and load product in preparation for deliveries.
• Safely operate company delivery vehicles to transport plant material and supplies to wholesale customers across designated routes.
• Load and unload orders accurately and securely, ensuring plant health and product quality during transit.
• Provide courteous and professional service during all customer interactions, maintaining a positive relationship with wholesale clients.
• Verify delivery documentation, including invoices and delivery receipts, and obtain proper signatures.
• Assist with order staging and organization prior to deliveries to ensure route efficiency and accuracy.
• Support the wholesale operation in identifying improvements to delivery operations and customer satisfaction.
• Perform basic maintenance checks on vehicles (fuel, tire pressure, cleanliness) and report any issues promptly.
• Follow all company safety protocols and DOT regulations to ensure compliance and safety.
• Provide support as needed in the production or shipping areas during non-delivery hours.
• Support inventory management including, but not limited to, data entry and physical count of inventory.
• All other duties as assigned.
Position Requirements
• Strong level of independence; support of team and ability to work independently required.
• Ability to work in a fast-paced environment and handle multiple priorities effectively required.
• Excellent leadership, communication, and interpersonal skills required.
• Strong organizational and problem-solving skills required.
• Ability to anticipate customer needs and recommend appropriate products required.
• Weekend availability/flexibility required. May require overtime during busy season.
• Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles required.
• Bilingual a plus.
• Valid driver's license with a clean driving record (CDL not required, but preferred for larger vehicle operation) required.
• Previous experience with delivery driving, logistics, or customer service preferred.
• Ability to lift and move up to 50 pounds regularly, and up to 75 pounds occasionally.
• Comfortable working in varying outdoor conditions (heat, cold, rain).
• Strong organizational and time-management skills.
• Familiarity with plant material is a plus, but training will be provided.
Education and Experience
• High school diploma or equivalent required.
• Valid driver's license with a clean driving record (CDL not required but a plus).
• Minimum 1 year of delivery driving experience preferred.
• Previous experience in a nursery, greenhouse, landscaping, or agriculture-related setting is helpful but not required.
• Experience with customer service and order handling is a plus.
• Familiarity with plant material is helpful, but training will be provided.
Physical Requirements
• Prolonged periods of standing and walking throughout the retail space.
• Ability to stand, walk, bend, and lift throughout the workday.
• Must be able to lift, carry, and move up to 50 pounds regularly and up to 75 pounds occasionally.
• Must be able to climb in and out of vehicles, and handle repetitive motion such as loading/unloading.
• Comfortable working outdoors in varying weather conditions, including heat, rain, and cold.
• Capable of handling extended periods of driving, often with frequent stops.