Job Summary
We are seeking a Delivery Manager to lead and coordinate project teams in a fast-paced, Agile-driven environment. In this role, you will oversee the end-to-end delivery of multiple high-visibility projects across various business domains, ensuring timely, high-quality outcomes that deliver tangible value.

Project Leadership & Execution

• Lead multiple IT and technology projects through the full lifecycle—from discovery to delivery.

• Ensure projects are delivered on time, within scope, and within budget by managing timelines, financials, and resource allocations.

• Coordinate internal teams and external vendors to drive efficient and aligned execution.

• Facilitate discovery and planning sessions to define project scope, milestones, and release plans.

• Monitor project performance and escalate critical issues to leadership as needed.

• Identify and manage project risks to reduce potential negative impacts.

• Build and maintain strong relationships with internal and external stakeholders.

• Provide regular updates and performance metrics to stakeholders and executive leadership.

• Partner with Product Owners, business teams, and change management to facilitate UAT and user training.

Agile Delivery & Team Management

• Manage multiple Scrum teams concurrently and ensure adherence to Agile best practices.

• Facilitate Agile ceremonies including sprint planning, daily stand-ups, reviews, retrospectives, and demos.

• Work with teams to align sprint work with capacity and delivery goals.

• Remove impediments to keep teams productive and sprints on track.

• Conduct retrospectives to support team growth and process improvement.

• Prepare teams for sprint demos and production deployments.

• Escalate blockers and cross-team dependencies for timely resolution.

Tools & Performance Measurement

• Track and report on Agile KPIs such as sprint velocity, burn-down, and burn-up charts.

• Leverage tools like JIRA, Confluence, and SharePoint to manage project data and foster transparency.

• Use performance data and reporting to drive accountability and continuous improvement.

Qualifications

• Bachelor’s degree in Computer Science, MIS, or related field (advanced degree preferred).

• 7+ years of IT or technical project management experience overseeing multiple teams and projects.

• Proven success leading large-scale digital transformations or enterprise implementations (ERP, P2P, SCM, CRM).

• Experience managing projects involving third-party vendors.

• 3+ years of experience as a Scrum Master.

• In-depth knowledge of Agile frameworks including SAFe, Scrum, Kanban, and Lean.

• Strong track record of using Agile metrics to guide team performance.

• Hands-on experience with Atlassian tools (JIRA, Confluence) or similar platforms.

• Preferred certifications: PMP, PMI-ACP, CSM, or SAFe certifications.

• Prior experience in IT consulting or technical development is a strong plus.