Benefits:
401(k)
Competitive salary
Free uniforms
Health insurance
Paid time off
Location: Long Valley, NJ Company: LTC Scripts Employment Type: Full-Time
About LTC Scripts
LTC Scripts is a rapidly growing long-term care pharmacy serving assisted living, memory care, behavioral health, detox, correctional, and skilled nursing facilities throughout New Jersey. We are seeking a highly organized and detail-oriented Delivery Operations Coordinator to manage our pharmacy delivery network and support day-to-day pharmacy operations.
This position is ideal for someone who enjoys logistics, problem-solving, route optimization, customer service, and working in a fast-paced healthcare environment.
Position Summary
The Delivery Operations Coordinator is responsible for overseeing all pharmacy delivery operations, including route planning, driver management, vehicle coordination, facility communications, and resolution of delivery-related issues. This individual will work closely with pharmacists, technicians, drivers, and facility staff to ensure medications are delivered accurately and on time.
When delivery operations are running smoothly, this individual will assist the pharmacy team with packaging, organizing, and preparing medication deliveries.
Key Responsibilities
Delivery & Logistics Management
Coordinate and manage twice-daily pharmacy delivery routes
Create, optimize, and adjust delivery routes using eCourier, ChatGPT, mapping software, and other available technologies
Monitor driver performance and route efficiency
Troubleshoot delivery delays, missed deliveries, and emergency requests
Dispatch drivers and provide real-time support throughout the day
Maintain a network of backup and contract drivers for emergency coverage
Manage driver schedules and coverage needs
Coordinate special deliveries, STAT deliveries, and after-hours requests
Vehicle Management
Schedule and track vehicle maintenance and repairs
Coordinate inspections, registrations, and insurance requirements
Monitor vehicle condition and mileage
Arrange rentals or replacement vehicles when necessary
Facility & Customer Communication
Serve as the primary point of contact for delivery-related questions
Communicate with facility staff via phone, email, text message, fax, and pharmacy systems
Provide delivery updates and resolve concerns professionally and promptly
Document delivery issues and resolutions
Pharmacy Support
Package medication deliveries accurately and efficiently
Organize delivery totes, bins, and manifests
Assist with delivery preparation and staging
Verify outgoing deliveries for completeness and accuracy
Support pharmacy workflow as needed
Qualifications
Required
Strong organizational and multitasking abilities
Excellent communication and customer service skills
Proficiency with computers and technology
Ability to think independently and solve problems quickly
Ability to work under pressure and manage multiple priorities simultaneously
Reliable transportation and dependable attendance
Preferred
Pharmacy technician experience
Long-term care pharmacy experience
Dispatch, transportation, or logistics experience
Experience with eCourier or similar routing software
Experience managing drivers and delivery operations
Familiarity with Microsoft Office, Google Workspace, and AI tools such as ChatGPT
Desired Traits
Highly organized
Detail-oriented
Calm under pressure
Strong follow-through
Customer-focused
Technology-savvy
Self-starter
Team player
Schedule
Full-Time
Primarily weekdays
Some early morning, evening, or weekend coverage may be required based on operational needs
Occasional on-call support for urgent delivery situations
Compensation
Competitive salary based on experience
Performance-based bonuses available
Opportunity for advancement within a growing organization