Job Description

WE ARE LOOKING FOR A FIELD APPLICATION SCIENTIST TO GIVE TECHNICAL CUSTOMER SUPPORT TO OUR CLIENTS, AND HELP DRIVE OUR MISSION TO TRANSFORM THE WAY BIOLOGICAL RESEARCH IS PERFORMED! 

HAVING SUCCESSFULLY CLOSED SERIES B, WE ARE LOOKING TO EXPAND OUR OPERATIONS TO THE EAST COAST, AND ARE PREPARING OUR SALES AND MARKETING TEAM TO DELIVER OUR SOFTWARE SERVICES TO THE MARKET. REPORTING TO OUR HEAD OF CUSTOMER SUCCESS, YOU WILL PLAY AN IMPORTANT ROLE IN HELPING OUR CLIENTS UTILIZE AND IMPLEMENT OUR PRODUCT, AND TROUBLESHOOT THEIR EXPERIMENTS. YOU WILL WORK FROM YOUR HOME OFFICE 2-3 DAYS A WEEK, AS WELL AS CLIENT SITES THROUGHOUT THE GREATER BOSTON AREA, TO ASSESS CLIENT NEEDS AND TROUBLESHOOT AND IMPLEMENT OUR PRODUCT.

WHAT YOU’LL DO:

• BECOME A SUBJECT MATTER EXPERT IN OUR SOFTWARE PRODUCT, IT’S FEATURES, AND HOW AND WHY IT BENEFITS EARLY RESEARCH AND DEVELOPMENT PIPELINES

• PARTNER WITH OUR CUSTOMERS TO DELIVER POWERFUL SOLUTIONS TO THEIR R&D CHALLENGES

• CONFIGURE SOFTWARE TO ADDRESS CHALLENGES IN THE CUSTOMERS’ ENVIRONMENT

• WORK FROM YOUR HOME OFFICE, AS WELL AS TRAVEL TO CLIENT SITES THROUGHOUT THE GREATER BOSTON AREA, AND POTENTIALLY THROUGHOUT THE EAST COAST

• WORK WITH THE REST OF THE TEAM TO SUPPORT THE COMMERCIAL TEAM’S OBJECTIVES AND HELP ITERATE ON AND IMPROVE PROCESSES

ABOUT YOU:

• MASTER’S OR PHD IN A LIFE-SCIENCES OR ENGINEERING DISCIPLINE 

• PROGRAMMING EXPERIENCE (E.G. PYTHON OR ANY COMPILED LANGUAGE SUCH AS GO, JAVA, C++, ETC.), REQUIRED

• PASSIONATE AND KNOWLEDGEABLE ABOUT CURRENT SCIENTIFIC TREATMENTS AND AREAS OF RESEARCH, LIKE IMMUNOLOGY

• PREVIOUS EXPERIENCE WITH MOLECULAR BIOLOGY TECHNIQUES IN AN ACADEMIC OR INDUSTRY LAB, DESIRED (THINK PCR, Q-PCR, AND WORKING WITH LIQUID HANDLERS)

• EXPERIENCE WITH TECH TRANSFER, DESIRED

• EXCEPTIONAL WRITTEN AND VERBAL COMMUNICATION SKILLS

• EXCELLENT RELATIONSHIP BUILDING SKILLS

• ABILITY TO LEARN NEW CONCEPTS, TECHNOLOGY, AND IDEAS QUICKLY

• EXPERIENCE WORKING WITH SCIENTIFIC SOFTWARE AND LABORATORY AUTOMATION, A PLUS

• START-UP OR ENTREPRENEURIAL EXPERIENCE, A PLUS

• LIVE NEAR THE GREATER BOSTON AREA (OR WILLING TO RELOCATE) AND OPEN TO TRAVELING TO CLIENT SITES ON A REGULAR BASIS

IF YOU FEEL YOU MEET THESE QUALIFICATIONS, AND ARE EXCITED ABOUT THE PROSPECT OF CHALLENGING, GROUNDBREAKING, AND EXCITING WORK, PLEASE APPLY!

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