operations specialist (NOT remote eligible) Full Time Clerical Upper Arlington, OH, US We have an excellent career opportunity for an individual looking to join a non-profit and Do Good. Founded in 1873 at the Lewis School in Oxford, Mississippi, Delta Gamma Fraternity's primary purpose is to foster high ideals of friendship, promote educational and cultural interests, create a true sense of social responsibility and develop the best qualities of character. Delta Gamma has more than 250,000 initiated members, 151 collegiate chapters and more than 200 alumnae groups. Delta Gamma Executive Offices is in Columbus, Ohio. APPLY directly at: bit.ly/EORecruitment Salary Range: $28,000.00 To 32,000.00 Annually Overview - operations specialist (NOT remote eligible) We are looking for a full-time, operations specialist. We offer exceptional benefits including Health, Dental, Vision, Life and Long Term Disability insurance; Paid Vacation, Sick, Personal and Holidays; 401(k) Savings and Matching Contributions; Employee Assistance Program; flexible hours and an on-site gym. For more information about Delta Gamma, visit our website at: www.deltagamma.org Job Summary: - To assist Fraternity, Foundation and Office of Housing volunteers and staff with customer service and support needs, processing event guidelines, letters, reports, the membership database and other projects. - To build and maintain a strong working relationship with the Executive Offices staff, Council and Cabinet. - To perform assigned duties in conformity with the Constitution and policies of the Delta Gamma Fraternity and Foundation. General Legal and Operations Functions: work with the Legal and Operations team to accomplish these functions as a team. Leadership areas will be assigned by the general counsel/director of operations. - Answer inbound telephone calls with a focus on excellence in customer service and support. - Greet visitors for the Fraternity, Foundation and Fraternity Housing Corporation. - Responsible for daily mail pick-up, opening and distribution to Executive Offices staff and Delta Gamma volunteers. - Coordination of Council, Collegiate Development Consultant and Fraternity visitors to Executive Offices (Martin Center, transportation, grocery and reservation requests). - Manage the check log for the Fraternity. - Manage Delta Gamma business machines (copiers, mail machine, fax machine, etc.). - Complete mailings for Council, Cabinet, Foundation and staff, as necessary. - Manage Mu Lamps of Knowledge programs. - Review and respond to emails sent to Delta Gamma cover email addresses. - Ability to clearly articulate the Delta Gamma Fraternity event guideline process for social events with alcohol. - Communicate with collegiate chapter officers and advisers regarding paperwork submissions and guidelines, approvals, cancellations and general questions related to events with alcohol. - Review event guideline paperwork to ensure completion and compliance with Delta Gamma Fraternity policies and procedures. - Function as the liaison between Executive Offices and outside vendors to order awards for Convention, annual Patricia Peterson Danielson awards, and other projects or events as needed. - Assist with notification of Individual Alumnae Awards and Patricia Peterson Danielson awards. - Take minutes adhering to Robert's Rules of Order during Council meetings and conference calls. Edit and distribute minutes as needed through action items. - Additional responsibilities and projects to be determined by General Counsel/Director of Operations or Executive Director. Qualifications: - Demonstrated commitment to creating inclusive environments where belonging is valued. - Bachelor's Degree is preferred or 1-2 years of relevant operations and customer service experience. - Membership in Delta Gamma preferred. - Professional demeanor, with the ability to maintain highly confidential information and be customer service oriented. - Strong attention to detail, ability to multi-task, with excellent verbal and written communication skills. - Experience with MS-Office: Outlook, Word, Excel, and PowerPoint. 2021/07