I-77 Mobility Partners is financing, developing, designing, constructing, operating, and maintaining the 26-mile I-77 Express project as part of a public-private partnership with the North Carolina Department of Transportation - and is growing!  

Brief:

As the Field Systems Analyst, you will support all matters as it relates to the data that is generated and transmitted from the Toll Collection System (TCS) and the (ITS) Intelligent Transportation System

• Ensure timely and accurate processing of toll transactions
• Accurate collection of traffic data
• Efficient operation of the Control Room
• Provide support on network maintenance activities and supervision of warehouse operations
• Actively participates in the implementation and testing of systems, documenting results, and records / escalates system performance issues when necessary.

Not so brief:

• Monitor and report on accurate transaction generation and traffic data at the roadside, timely data transmission and data validation
• Track and analyze TCS and ITS key performance metrics
• Responsible for ITS Field Systems End to End systems planning and validation. Actively participate in integration test execution and user acceptance test execution when applicable for ITS network components
• Act as a conduit between the ITS maintenance technical teams and tolling operational teams, including third party service providers as required
• Ensure clear communication of system issues, workarounds and resolution
• Identification and documentation of potential exceptions, especially those which may result in customer facing issues. These exceptions may be identified via:
  • Analysis of system data and trends;
  • Discussions with external service providers or analysis of external interface data;
  • Discussions with the system maintenance provider
• Investigate exceptions and prepare briefings to management on issues, impacts and proposed resolutions.
• Oversee analysis of failure trends, spare level forecasting, MTBF, Root cause analysis confirmation for inventory
• Provide support and analysis of operational issues on back-end processes as it relates to TCS and ITS (minimizing technical support from third party company)
• Implement and supervise analysis and procedures necessary to keep the leakage levels within the expected range
• Support Toll Operations during Disaster Recovery testing and Central System interventions & updates
• Cooperate with Back Office System (BOS) and Toll Setting Module (TSM) development to define requirements according to business needs
• Coordinate Field Systems network/configuration/software release related changes, notify stakeholders, and define validation plans
• Participate in the roll-out of all system/network code and/or configuration changes into Production Environment; perform post release monitoring for all systems including

  TZC, MOMS and Dynac

• Oversee access controls and define access permissions in MOMS, Dynac, and the Field Systems devices
• Responsible for ensuring that network hardening, network vulnerabilities, network security, and change management based on recommendations of the cybersecurity team • Execute training sessions on system processes to familiarize team on sub-system processes and network product/component changes

What you bring:

• Bachelors in Computer Science or related field
• Computer expertise with Microsoft Excel, Word, PowerBI, Visio, and Power Point and other PC based programs
• Experience working with Oracle BI, Oracle Databases, Postgres SQL, Linux, R/ Python a plus

This is a contract to hire position with Delta Staffing, including 2 weeks paid vacation, holidays, and benefits!