Job Description

The Demand-Side Resource (DSR) Coordinator is responsible for independently coordinating, managing, and optimizing continuous improvement of demand-side resource (DSR) programs, including demand response, energy efficiency, and distributed energy resource (DER) initiatives. This role requires a high degree of initiative, strategic thinking, and discretion in decision making. This role serves as a subject matter resource, leading the development and implementation of program enhancements while supporting meaningful member engagement. This position is ideal for early-career professionals seeking to build and expand their skills in program coordination, member engagement, and data analysis – while gaining valuable, hands-on experience in the evolving grid-edge utility space.

Key Responsibilities:

Program Administration & Support

• Lead development and assist in refining program workflows and internal documentation to support the administration of demand-side initiatives.
• Create and maintain accurate records of program participation, enrollment, and compliance documentation.
• Support cross-functional coordination with internal departments and member cooperatives to ensure consistent program delivery.
• Recommend process improvements based on feedback, research, and program results.

Member Engagement & Communications

• Serve as a resource for cooperative members, helping to answer questions and guide them through program participation.
• Develop communication strategies and educational materials to promote program awareness and engagement.
• Represent the organization at events, meetings, and conferences, exercising discretion in messaging and relationship management.
• Research & analyze member needs and industry best practices to inform engagement strategies.

Data Collection & Reporting

• Collect and manage program performance and participation data to support reporting and analysis.
• Assist with developing dashboards and summary reports using tools such as Excel and Salesforce.
• Research & identify trends in program data to help inform future improvements.
• Recommend minor adjustments based on data insights and observations.
• Interpret program data to identify areas for operational improvements.

Team & Administrative Support

• Assist with internal administrative tasks, project tracking, and program coordination efforts as assigned.
• Participate in team planning meetings, cross-functional collaboration, and training opportunities to expand knowledge and build experience in the energy sector.

Qualifications

Education & Experience

• Bachelor’s degree in energy management, sustainability, business administration, data analytics, or a related field required.
• Knowledge of or experience with demand response, energy efficiency, or distributed energy programs is a plus.
• Exposure to cooperative utilities or public power is helpful but not required.

Technical & Analytical Skills

• Proficient in Microsoft Office Suite (especially Excel); familiarity with Salesforce or similar CRM/data platforms is preferred.
• Ability to draw insights from data and make informed recommendations.
• Comfortable learning and applying emerging tools and technologies.

Communication & Collaboration

• Excellent verbal and written communication skills for engaging with team members, co-ops, and stakeholders.
• Demonstrated ability to work independently, exercise sound judgment, and make decisions aligned with broader objectives. Must demonstrate a collaborative mindset, with the ability to work effectively both independently and as part of a team.
• Eagerness to grow professionally and contribute to a mission-driven organization.
• Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.

Other Requirements

• Must be comfortable traveling independently several times per year to member cooperative territories and industry events.
• Must be organized, proactive, and able to manage multiple responsibilities in a dynamic work environment.
• Ability to work in a fast-paced, evolving environment with autonomy.
• Comfortable working in settings where initiative, curiosity, and relationship-building are valued.

Additional Information

All your information will be kept confidential according to EEO guidelines.