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Customer Relations Representative

Dena Rogers - State Farm Agent

Customer Relations Representative

Ventura, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

    Responsibilities

    • Establish customer relationships and follow up with customers, as needed.
    • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Maintain a strong work ethic with a total commitment to success each and every day.

    As an Agent Team Member, you will receive...

    • Hourly pay plus commission/bonus
    • Flexible hours
    • Valuable experience
    • Growth potential/Opportunity for advancement within my office

    Requirements

    • Excellent communication skills - written, verbal and listening
    • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
    • Self-motivated
    • Proactive in problem solving
    • Dedicated to customer service
    • Experience in a variety of computer applications, particularly Windows
    • Ability to work in a team environment
    • Achieve mutually agreed upon marketing goals
    • Ability to effectively relate to a customer
    • Property and Casualty license (must have currently)
    • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
    • Position may require irregular working hours

    If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.