Benefits:

Employee discounts

Health insurance

Paid time off

401(k)

Profit sharing

Training & development

Vision insurance

New Orleans Smiles | Metairie, LA

New Orleans Smiles is seeking an experienced and motivated Bilingual Clinical Lead for General Dentistry to join our growing team.

This position is ideal for an experienced dental assistant who is ready to take on a leadership role while remaining actively involved in patient care and daily clinical operations.

The General Dental Clinical Lead is responsible for supporting the overall organization, efficiency, and clinical performance of the general dentistry department. This role works closely with our general dentists, dental assistants, administrative team, and practice leadership to help ensure smooth patient flow, consistent clinical standards, strong communication, and an excellent patient experience.

The Clinical Lead serves as a bridge between the providers and the clinical team — helping maintain organization, accountability, training, and communication while supporting a positive and collaborative work environment.

We are looking for someone who is confident in their clinical skills, dependable, highly organized, comfortable leading others, and willing to step in wherever support is needed.

If you are bilingual (English/Spanish), friendly, outgoing, and committed to creating a fantastic patient experience, we want to hear from you!

Responsibilities

Clinical Team Leadership

Provide day-to-day guidance and support to general dental assistants

Help train, mentor, and onboard new clinical team members

Reinforce clinical expectations, protocols, and office standards

Help identify training needs and opportunities for improvement

Encourage teamwork, accountability, professionalism, and clear communication

Daily Clinical Workflow

Support efficient patient flow throughout the general dentistry department

Coordinate with providers and assistants to keep the clinical schedule running smoothly

Help anticipate provider and patient needs throughout the day

Assist with managing schedule changes, emergencies, and clinical workflow challenges

Work collaboratively with the administrative team to address scheduling or patient-flow concerns

Chairside & Clinical Support

Provide chairside assistance during general dental procedures as needed

Assist with restorative, crown and bridge, oral surgery, endodontic, periodontal, and other general dental procedures within scope of training and certification

Take dental X-rays, intraoral images, scans, impressions, and clinical photographs as appropriate

Support accurate charting and clinical documentation

Help ensure treatment plans and clinical instructions are communicated clearly to the appropriate team members

Operatory, Supply & Equipment Oversight

Ensure operatories are properly prepared, stocked, cleaned, and organized

Monitor clinical supplies and communicate inventory needs before shortages occur

Help maintain proper organization of instruments, materials, and equipment

Assist with troubleshooting equipment concerns and communicating repair needs to leadership

Support proper sterilization processes and infection-control standards

Patient Care & Experience

Help create a welcoming, professional, and comfortable experience for patients

Support patient education before, during, and after treatment

Communicate effectively with both English- and Spanish-speaking patients

Assist with resolving clinical questions or concerns appropriately

Promote consistent, compassionate, and high-quality patient care

Communication & Department Coordination

Maintain strong communication between dentists, dental assistants, administrative staff, and practice leadership

Participate in team meetings, clinical meetings, and leadership discussions as needed

Communicate workflow concerns, staffing needs, supply issues, or recurring clinical challenges to management

Help implement new clinical systems, protocols, and office improvements

Required Qualifications

Bilingual in English and Spanish

Minimum 3–5 years of dental assisting experience

EDDA certification

Strong knowledge of dental procedures and clinical workflows

Demonstrated leadership capability

Strong communication and teamwork skills

Professional, reliable, and patient-focused

Availability to work scheduled Saturdays (select or alternating) as part of a full-time schedule

Preferred Competencies

High attention to detail

Strong organizational skills

Ability to manage multiple patients and procedures efficiently

Conflict resolution and team support skills

Comfortable working in a fast-paced clinical environment

Compensation & Benefits

$17.00 – $20.00 per hour

Pay will be based on experience and qualifications.

Benefits may include:

Health insurance (employer contributes ~50% of premium)

Life insurance (employer-paid)

Short-term & long-term disability insurance (employer-paid)

Paid time off and paid holidays

Continuing education support

401(k) with employer contribution (after 1 year)

Monthly bonus opportunities + team profit sharing

Dental and orthodontic discounts for team members and family

Uniform voucher

Additional team perks (including wellness and cosmetic services at reduced cost)

Schedule: Full-time, including Monday–Friday and select or alternating Saturdays

Work Location: In person