Benefits:
Competitive salary
Employee discounts
Opportunity for advancement
Profit sharing
Dental Receptionist / Front Office Coordinator
Salud Dental Group is looking for an experienced, dependable, and professional Dental Receptionist / Front Office Coordinator to join our team.
We are looking for someone who already understands the flow of a busy dental office and can confidently handle patients, scheduling, insurance, and front-office responsibilities with minimal training.
Requirements
Previous dental front office/receptionist experience required
Dentrix experience required
Strong knowledge of dental scheduling and appointment coordination
Experience verifying dental insurance benefits and eligibility
Familiarity with PPO and Medi-Cal/Denti-Cal dental plans preferred
Ability to present treatment plans and discuss patient financial responsibilities
Experience collecting copayments, balances, and outstanding accounts
Strong telephone and customer service skills
Comfortable confirming appointments and filling cancellations/openings
Organized, reliable, punctual, and able to multitask in a busy office
Professional appearance and communication skills
Spanish-speaking strongly preferred
Responsibilities
Answer incoming calls and assist patients professionally
Schedule new and existing patients efficiently
Maintain a productive provider schedule and help fill openings
Verify insurance eligibility and benefits
Enter and maintain accurate patient information in Dentrix
Review treatment plans, estimated insurance benefits, and patient portions
Collect payments and outstanding balances
Confirm appointments and follow up with patients
Coordinate with the clinical team to maintain smooth patient flow
Help provide patients with a welcoming and professional experience from check-in through check-out
What We Are Looking For
We want someone who takes ownership of the front desk rather than simply answering phones. The right person understands that a strong dental receptionist plays an important role in keeping the schedule productive, helping patients move forward with recommended treatment, and making sure patients receive excellent service.
Dental experience and Dentrix proficiency are important for this position.
Location: Salud Dental Group, Los Angeles, CA
Position: Dental Receptionist / Front Office Coordinator
Experience: Dental front office experience required