Dental Front Desk Assistant

Friendly Dental Group

Dental Front Desk Assistant

Durham, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Dental insurance

    Employee discounts

    Flexible schedule

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Paid holidays

    Dental Front Desk Assistant - Durham, NC

    Our established general dentistry practice in Durham, NC seeking a friendly and dependable Front Desk Assistant to support front office operations and help provide an excellent patient experience.

    What We’re Looking For:

    Minimum 1 year of dental front desk experience

    Experience with scheduling, patient check-in/check-out, and front desk workflow

    Knowledge of dental insurance, billing, and patient accounts preferred

    Strong communication, customer service, and multitasking skills

    Positive, professional, and team-oriented attitude

    What You'll Do:

    Welcome and assist patients in a friendly, professional manner

    Answer phone calls, respond to messages, and schedule appointments

    Support patient check-in/check-out and maintain accurate patient records

    Maintain accurate patient records and update systems as needed

    Assist with insurance verification, billing, collections, and account follow-up

    Ensure the front desk is clean, organized, and welcoming

    Deliver excellent customer service and resolve patient inquiries promptly

    Work closely with the clinical and administrative team to support patient care

    What We Offer:

    Pay: $19–$23/hour, based on experience

    Benefits: medical, dental, vision and life insurance

    401(k)

    Paid time off

    Schedule:

    Monday through Friday

    Daytime hours

    8-hour shifts

    In-person position