Dental Front Desk / Dental Assistant

THE NORTERRA DENTIST

Dental Front Desk / Dental Assistant

Phoenix, AZ
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Dental insurance

    About Our Dental Office

    We are a friendly, patient-focused dental office committed to providing high-quality care in a welcoming environment. Our team values professionalism, teamwork, honesty, and reliability. We are currently looking for a motivated Front Desk / Dental Administrative Assistant who enjoys working with patients and being an essential part of a growing dental practice.

    Job Summary

    The Front Desk / Dental Administrative Assistant will be the first point of contact for our patients and play a key role in the daily operations of the office. This position combines front desk responsibilities with back office support, including patient care coordination and clinical assistance when needed.

    The ideal candidate is dependable, organized, personable, and has previous dental office experience.

    Key Responsibilities

    Front Desk & Patient Care

    Answer incoming phone calls promptly and professionally

    Schedule, confirm, and manage dental appointments

    Greet patients and ensure a positive patient experience

    Follow up with patients regarding appointments, treatment plans, and recalls

    Verify basic patient information and assist with administrative paperwork

    Administrative Duties

    Assist with general office administrative tasks

    Maintain accurate patient records and documentation

    Support daily office workflow and team coordination

    Back Office Support

    Seat patients and prepare them for treatment

    Assist with sterilization and operatory setup

    Help create and update treatment plans

    Occasionally present treatment plans to patients and answer basic questions

    Support the clinical team as needed to ensure smooth patient flow

    Qualifications & Skills

    Previous dental office experience required or strongly preferred

    Knowledge of dental terminology and procedures

    Strong communication and customer service skills

    Comfortable answering phones and scheduling appointments

    Organized, detail-oriented, and able to multitask

    Reliable, honest, and professional

    Team player with a positive attitude

    Experience with dental software (e.g., Dentrix, Eaglesoft, Open Dental) is a plus

    What We’re Looking For

    Someone dependable who shows up on time and takes pride in their work

    A friendly, calm personality who puts patients at ease

    Willingness to help both front and back office when needed

    Someone interested in growing with the practice long-term

    Benefits

    Competitive pay

    Supportive and friendly work environment

    Opportunities for growth and training

    Paid time off / holidays (if applicable)

    Employee dental benefits (if applicable)