Dental Front Desk Receptionist

Northeast Pediatric Dental - NEW

Dental Front Desk Receptionist

Philadelphia, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Free uniforms

    Health insurance

    Paid time off

    Bonus based on performance

    Northeast Philadelphia pediatric dental office looking for a full-time front desk receptionist to join our team. 5-day work week, with 1 evening per alternate week. No weekends.

    We are a single doctor practice with tight knit team that has been serving the community for over 35 years. We offer competitive wages with 401(k) match, medical and dental insurance, uniform allowance, paid holidays, personal time off and bonuses.

    The ideal candidate is hard working, detail-oriented, reliable, good with numbers, professional, a quick learner and team player, has positive personality and able to communicate well with patients, parents and colleagues.

    Responsibilities:

    Greeting and checking in patients

    Scheduling patient for new and follow up appointments

    Confirming appointments and answering office communications (phone calls, emails, text messages, etc)

    Providing insurance coverage estimates and verification of coverage

    Collecting payments, co-payments and deductibles

    Filing and following up with insurance claims, entering paid claims in patient management software

    Submitting pre-authorizations to insurance companies

    Pulling patient charts for upcoming appointments

    Maintaining and keeping clinical records in order

    Assisting with explaining treatment plans

    Maintaining a clean and professional office environment

    Skills / Qualifications:

    Customer service experience

    Excellent communication and organizational skills

    Good computer skills

    Experience working in dental / medical office and with Dentrix dental management software (Preferred)

    Speaking a foreign language (Spanish) is preferred