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Dental Front Office Insurance Specialist

J & J Dental Support Services

Dental Front Office Insurance Specialist

Bloomingdale, IL
Full Time
Paid
  • Responsibilities

    Dental Front Office Insurance Specialist

    Join a High-Energy, Patient-Focused Dental Team in a state-of-the-art Facility!

    About Us: Dental Group of Bloomingdale is growing, and we're on the lookout for a kind, detail-oriented, and experienced Dental Front Office Insurance Specialist to join our incredible team. You'll be working alongside 2 fantastic associate dentists in our state-of-the-art facility— with NO FRIDAY HOURS.

    We're a team that works hard and has fun doing it. If you're driven to help patients feel their best, love being part of a close-knit team, and want a workplace that supports your growth, this is your next home!

    Our Core Values:

    • Rise Up to Meet the Moment,
    • Help First,
    • Ego is Not Your Amigo,
    • Show Up
    • Kick Ass.

    We live and breathe these values. They guide how we treat our patients—and each other. If this resonates with you and you're looking for a supportive, fun, and motivated team, don't miss this opportunity!

    What You'll Do:

    • Verify patient's insurance benefits prior to appointments
    • Use insurance clearinghouse to process claims
    • Contact insurance companies via phone and online portals to obtain detailed coverage information
    • Enter and update insurance information into the dental software system accurately and timely
    • Calculate patient responsibility for co-pays, deductibles, and non-covered services
    • Communicate insurance coverage details and out-of-pocket estimates to patients
    • Follow up on pending verifications and pre-authorizations as needed
    • Maintain up-to-date knowledge of insurance policies, coding, and billing procedures
    • Work closely with front desk staff and treatment coordinators to ensure accurate scheduling and billing
    • Assist with resolving insurance claim issues and denials as needed
    • Assist when needed at the front desk with greeting and scheduling patients

    What We're Looking For:

    • Prior dental insurance experience is required
    • Strong computer skills and comfort with dental software (OpenDental experience is a plus!)
    • Excellent communication and interpersonal skills
    • Passion for patient care and teamwork
    • Positive attitude and a proactive mindset

    Compensation & Benefits: Pay: $23.00 - $27.00/hour

    Perks & Benefits Include:

    • Transparent monthly bonuses
    • 401(k) + matching
    • Comprehensive Medical, dental and vision insurance
    • Paid time off and flexible scheduling
    • Employee referral bonuses

    Schedule Options:

    • Full-time
    • Flexible shifts: 6, 8, or 12-hour options
    • Office hours M-Th 8:00AM -8:00PM - Sat 8:00AM -2:00PM
    • Required : 2 evenings a week, 2 Saturdays a month