Benefits:

Paid time off

401(k)

Employee discounts

Dental Insurance & Administrative Coordinator

Coastal Empire Periodontics & Implant Dentistry is seeking an experienced, detail-oriented Dental Insurance & Administrative Coordinator to join our growing specialty practice.

Candidates must be available to work in the office. This is a full-time, in-office position and does not offer remote work.

We are looking for someone who is customer-service oriented, professional, friendly, and confident on the telephone. The ideal candidate is detail-oriented, organized, able to multitask, and comfortable working in a fast-paced specialty practice where accuracy and efficiency are essential.

Responsibilities Include:

· Verify insurance benefits for all new patient appointments

· Update insurance annual maximums and deductibles for existing patients

· Submit insurance claims for hygiene appointments daily and surgical procedures once records are complete

· Post insurance payments to patient accounts

· Follow up on outstanding insurance claims

· Answer incoming calls with a professional and pleasant telephone manner

· Schedule new patient appointments and coordinate patient scheduling

· Assist with appointment confirmations and rescheduling

· Balance daily financial reports and day sheets

· Provide excellent customer service and a positive patient experience

· Maintain accurate and complete patient and insurance information

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Qualifications & Skills:

· Minimum 2 years of dental front office or dental insurance experience

· Strong knowledge of dental insurance verification, claims processing, and payment posting

· Excellent telephone and customer service skills

· Professional, friendly, and confident communication style

· Highly detail-oriented and organized

· Ability to multitask and prioritize in a fast-paced environment

· Able to work efficiently while maintaining accuracy

· Dependable, professional, and a positive team player

· Experience with Dentrix preferred

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We are looking for someone who takes pride in their work, enjoys helping patients, and can confidently manage multiple responsibilities throughout the day. A strong work ethic, positive attitude, excellent telephone manners, and attention to detail are essential for this position.

To apply, please submit your resume.