Benefits:

Competitive salary

Opportunity for advancement

Paid time off

Insurance Finance Coordinator We are looking for a detail-oriented Insurance Finance Coordinator to join our front office team. This role is the backbone of our patient financial experience—helping patients understand their dental benefits, payment responsibilities, and financial arrangements, while ensuring the practice meets its financial goals.

Responsibilities include:

Prepare financial action plans by reviewing upcoming patients and identifying financial needs; share updates at daily huddles

Verify patient dental benefits, research coverage, and prepare accurate treatment estimates

Explain treatment costs, insurance coverage, and payment options in a clear and compassionate way

Obtain signed financial agreements, establish and track payment plans, and monitor patient compliance

Submit daily insurance claims with correct providers, narratives, and supporting documents to minimize rejections

Follow up on outstanding claims, resolve denials, and correspond with insurance companies as needed

Process daily deposits, reconcile reports (Dentrix deposit slip, credit card, cash/bank batches), and ensure accuracy

Run and monitor reports including collections, broken appointments, unscheduled treatment, and AR

Maintain accounts receivable within 30 days and achieve collection benchmarks

Send requested documents (x-rays, charting, narratives, etc.) to insurance carriers for claim processing

Educate patients on dental benefit terms, eligibility, limitations, and financial responsibilities

Support internal accounting processes and contribute to practice profitability

Assist with front desk and Patient Concierge duties when needed to ensure smooth operations

Knowledge, Skills, and Abilities:

Knowledge of dental benefits, billing protocols, and ADA codes

Strong math skills and attention to detail

Excellent verbal communication with patients, team members, and insurance companies

Relationship-building, influencing, and negotiation skills

Ability to work independently and collaboratively in a team environment

Proficiency with practice management software, MS Word, and Excel

Creative problem-solving and organizational skills

Understanding of scheduling and financial systems in a dental setting

Dentrix software experience preferred, online bill pay, e-claims, MS Office

Why Join Us? You’ll play a vital role in creating a positive patient experience by making financial conversations stress-free and transparent. We are a supportive team that values professionalism, teamwork, and excellent patient care.