Benefits:

401(k)

Company parties

Competitive salary

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

We are a modern, patient-focused dental practice that prides itself on delivering exceptional care in a positive and supportive environment.

We are looking for a Dental Office Administrative Assistant who enjoys helping people, thrives in a fast-paced environment, values being part of a strong team, and treats all patients and team members with kindness and respect.

What Success Looks Like in This Role

The ideal candidate will help ensure that:

• Patients feel welcomed and valued from the moment they arrive • The schedule stays full and organized • Insurance and financial processes are handled accurately • The front office communicates effectively with the clinical team • The practice operates efficiently each day

Patient Experience

• Greet patients warmly and provide excellent customer service • Maintain a friendly and professional atmosphere for patients and team members • Clearly communicate treatment plans and financial expectations

Scheduling & Office Flow

• Efficiently schedule patients according to doctor and office guidelines • Confirm appointments and help maintain a productive schedule • Coordinate with doctors and hygienists to ensure smooth daily operations

Insurance & Financial Coordination

• Verify dental insurance benefits prior to appointments • Accurately estimate patient co-pays and deductibles • Read and interpret insurance Explanation of Benefits (EOBs) • Post insurance payments and adjustments to patient accounts • Submit and follow up on insurance claims • Monitor accounts receivable and assist with claim follow-up

Administrative Operations

• Accept and process patient payments • Conduct end-of-day balancing for production and collections • Assist the Office Manager with invoices and office records • Help maintain office computers and software with IT support

Team Expectations

Team members are expected to:

• Work cooperatively with doctors, hygienists, and administrative staff • Treat all patients and coworkers with kindness and professionalism • Maintain a positive attitude and contribute to a supportive office culture • Be reliable, organized, and proactive in solving problems

Qualifications

• High school diploma or GED required (college preferred) • Previous dental front office experience preferred • Strong understanding of dental insurance and billing processes • Excellent organizational and multitasking abilities • Strong attention to detail • Excellent written and verbal communication skills