Benefits:

401(k)

401(k) matching

Paid time off

Position Overview

We are seeking an experienced, organized, and patient-focused Dental Office Manager to oversee the daily operations of a busy general dental practice in Anchorage. This role is responsible for managing front office operations, supporting clinical workflow, leading administrative staff, ensuring excellent patient experiences, and maintaining efficient practice performance.

The ideal candidate is a strong leader with dental office experience, excellent communication skills, and the ability to balance patient care with business operations in a fast-paced environment.

Key Responsibilities

Manage day-to-day dental office operations and administrative workflow

Supervise front desk staff, scheduling coordinators, and billing personnel

Coordinate patient scheduling and optimize provider productivity

Oversee insurance verification, claims processing, and accounts receivable

Ensure compliance with HIPAA, OSHA, and state dental regulations

Monitor office budgets, supply ordering, and vendor relationships

Handle patient concerns professionally and maintain high patient satisfaction

Support hiring, onboarding, training, and performance management of staff

Collaborate with dentists and clinical teams to improve office efficiency

Track KPIs including production, collections, cancellations, and treatment acceptance

Maintain accurate patient records and office reporting systems

Qualifications

Minimum 2–3 years of dental office management experience preferred

Knowledge of dental insurance, billing, and treatment coordination

Experience with dental practice management software (Dentrix)

Strong leadership and team management skills

Excellent organizational and multitasking abilities

Professional communication and customer service skills

Ability to maintain confidentiality and professionalism

High school diploma or equivalent required; additional business or healthcare management education preferred

Preferred Qualifications

Experience working in a general dentistry practice

Familiarity with Alaska insurance carriers and billing

HR, payroll, or bookkeeping experience

Compensation & Benefits

Competitive salary based on experience

Paid time off and holidays

Retirement plan opportunities

Continuing education and professional development support

Employee dental benefits

Work Environment

This position requires a dependable and adaptable professional who can work effectively in a collaborative healthcare setting while maintaining a welcoming atmosphere for patients and staff alike.

How to Apply

Please submit your resume and a brief cover letter outlining your dental office management experience and leadership background.