Dental Office Manager

EDWARD J FORMICA DDS

Dental Office Manager

Hemet, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Health insurance

    Paid time off

    Training & development

    We are a dynamic dental office growing at 20% for the last 3 years and double digits for the last 8 years. We are located in a brand new office with the latest technology, including CBCT, zirconia milling, scanners etc. This allows us to serve our patients with speed and accuracy to their high satisfaction. Our office has been serving the San Jacinto Valley for 35 years, we have built a solid back office team of 4 talented RDAs, 4 skilled and dedicated hygienists. We have a dedicated front office team of four that manages our schedules and billings, a marketing director. Two doctors round out the team, one experienced and one beginning the second generation of service. What we are missing is the link that ties front and back together, to help make our team more than the sum of its parts.

    We are seeking someone with in-depth dental experience who can bring synergy to our team, paying attention to the details. Someone with a collaborative mindset who works well with strong personalities. Someone who can counsel others and help them be the best they can be, using moral principles to teach and encourage excellent team culture. Someone who can forecast business trends, sit in leadership meetings, identify challenges, set goals and make them transpire to enable success in ensuing years. Someone who can voice their concerns yet sustain consensus. Someone who can manage money, not be intimidated by 7 digit numbers.

    We are seeking someone who is coachable and can mentor others: someone who can work with consultants to learn ways to work smarter and apply new knowledge to the workplace. Someone who is patient yet resilient in holding standards set to maintain integrity and excellence.

    We are striving to be in a category of one. We are seeking someone who is anxious to join our journey for self improvement, team improvement and improving our community.

    Job Summary

    The office manager will be responsible for administering the day-to-day operations of the practice.

    Summary of Essential Job Functions:

    Hire and monitor office staff as directed.

    Team calendar

    Team Culture

    Coordinate and carry out performance evaluations for staff members.

    Maintain the office manuals (employee and HIPAA).

    Maintain staff personnel records.

    Ensure adherence to all laws and regulations regarding employment, affirmative action, safety, drugs, medical waste disposal and safety.

    Ensure that patient records are accurate and complete, and that patient confidentiality is strictly maintained.

    Oversee the financial aspects of the business, including billing, banking, accounting and accounts receivable.

    Maintain accounts receivable equal to or less than one month’s production.

    Ensure that correct coding is used to designate the diagnoses and procedures performed.

    Follow up with insurance claims and delinquent accounts.

    Maintain and monitor contracts with managed care organizations (credentialing).

    Contract with outside services, such as medical billing agencies, as needed.

    Maintain an appropriate office environment.

    Monitor patient scheduling to ensure effectiveness.

    Oversee the cleaning and maintenance of the facility.

    Oversee the selection and maintenance of equipment.

    Supervise the ordering of office supplies.

    Minimum Requirements:

    English/Spanish preferred

    Current CPR certification.

    Knowledgeable in dental software (Open Dental) computer system, google docs, sheets, etc.

    Excellent communication skills.

    Ability to perform detailed work according to established formats and protocols.

    Ability to multitask.

    3-5 years Dental experience, office management

    We are not in a hurry, we are trying to fill this position with the right person who can help lead with us for the next several years. You may see this posting for a while; is it a right fit for you?