Benefits:

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Profit sharing

Job Summary We are a privately owned, patient-centered dental practice seeking an experienced Front Office Manager to oversee all front desk operations. This role is ideal for someone who enjoys taking ownership, building strong patient relationships, and working closely with the doctor and clinical team to keep the practice running smoothly.

Position Overview The Front Office Manager will be the leader of the administrative side of the practice, ensuring exceptional patient experience, efficient scheduling, accurate billing, and strong collections. You will serve as the primary point of contact between patients, staff, and the doctor.

Responsibilities

Manage daily front office operations and staff

Welcome and check out patients, process payments, and coordinate upcoming appointments.

Maintain the practice schedule, proactively identifying gaps and employing strategies to achieve the daily production target.

Handle insurance verification, claims, billing, and follow-ups

Manage accounts receivable and collections

Ensure excellent patient communication and service

Coordinate closely with the clinical team and the doctor

Train, coach, and support team members

Maintain HIPAA compliance and office protocols

Monitor and report key practice metrics (production, collections, no-shows)

Qualifications

Minimum 3 years’ experience in a dental front office role

Prior management or lead front desk experience preferred

Strong knowledge of dental insurance and billing

Experience with dental practice software (Open Dental)

Professional, friendly, and confident communication style

Organized, dependable, and detail-oriented

Why Join Our Practice

Stable, privately owned practice

Collaborative, supportive team environment

Opportunity to make a meaningful impact on practice growth