Benefits:

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Paid time off

Training & development

About Us

We are a patient-focused, growth-oriented dental practice committed to delivering exceptional care and an exceptional patient experience. We are seeking an experienced Dental Office Manager who can lead our team, drive accountability, and help optimize practice performance.

Position Summary

The Dental Office Manager oversees daily operations, team leadership, patient experience, scheduling efficiency, financial systems, and operational performance. This role partners closely with the regional manager, doctors and team members to ensure a productive, organized, and positive office environment.

Office Schedule

Patient Care Hours:

Monday–Wednesday: 7:30 AM – 4:30 PM (with 1-hour lunch)

Thursday: 7:30 AM – 2:30 PM

Friday: Administrative / Leadership Day (no patient care)

Friday responsibilities may include team meetings, KPI and scorecard review, scheduling optimization, insurance follow-up, training, and operational planning.

Key Responsibilities

Leadership & Team Development

Lead and coach team members

Conduct daily huddles and monthly accountability meetings

Hire, onboard, train, and develop team members

Manage team performance reviews and goal setting

Operations & Patient Experience Oversee scheduling, patient communication, and service recovery

Ensure schedule utilization and provider productivity goals are met

Support treatment follow-up and recare systems

Resolve patient concerns professionally

Financial Management

Monitor production, collections, A/R, treatment acceptance, and scheduling KPIs

Oversee insurance workflows and billing systems

Review reports and identify growth opportunities

Manage expenses, supplies, and operational budgets

Qualifications

Minimum 2–3 years of dental office management or dental leadership experience

must have dental knowledge

Strong understanding of dental insurance, billing, collections, and scheduling

Experience with Eaglesoft is a must and Dental Intel and Peerlogic is preferred but not required

Strong leadership, communication, and organizational skills

Ability to manage KPIs/scorecards, team accountability, and practice growth

Compensation & Benefits

Competitive salary based on experience

Performance-based bonus opportunities

Paid time off and holidays including birthday pay

Continuing education and leadership development opportunities

401k with match

Scrub allowance

To Apply: Please submit your resume along with a brief summary of your dental management experience and leadership style.