Dental Office Receptionist and Patient Coordinator

Shobha Dental Inc A California Dent

Dental Office Receptionist and Patient Coordinator

Antioch, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    We are seeking a highly organized, reliable, and professional Front Desk team member to join our busy dental practice. This is a full-time role and a key position responsible for ensuring practice efficiency and positive patient experiences.

    Bilingual (English/Spanish) is highly preferred, as many of our patients are Spanish-speaking.

    Key Responsibilities

    Answer patient calls and respond to messages promptly, accurately, and professionally

    Schedule and manage appointments efficiently to maintain smooth patient flow

    Greet patients warmly while maintaining a polished, professional demeanor

    Verify patient information, insurance details, and collect payments

    Communicate clearly with patients and the clinical team to prevent errors, delays, or missed tasks

    Maintain accurate, well-organized records and uphold patient confidentiality

    Accept feedback, follow protocols, and adapt quickly in a fast-paced environment

    Expectations

    Strong organization, time management, and follow-through are essential

    Ability to prioritize tasks and remain calm under pressure

    Reliable attendance and punctuality are required

    Team-oriented mindset with accountability and attention to detail

    Willingness to learn, improve, and contribute to overall office efficiency

    Position Details

    Schedule: Monday–Friday, 9:00 AM–6:00 PM, plus one Saturday per month

    Pay: $20+/hour, will depend on experience

    Benefits: Full-time position with retirement benefits

    Dental or medical front office experience preferred, but not required

    We are a close-knit, family-oriented team and expect mutual respect, open communication, and strong teamwork.