Benefits:

401(k)

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Benefits/Perks

Flexible Scheduling

Competitive Compensation

Careers Advancement

Job Summary

We are seeking a Dental Patient care Coordinator to join our team.Location

We are seeking a Full-Time Dental Insurance Coordinator to join our front-office team. This role is ideal for someone who is confident with insurance verification, excellent with patient communication, and skilled at keeping a dental office schedule running smoothly.

This is not a billing/claims position. We have a full billing team and a patient accounts specialist. Your focus will be front-office insurance accuracy and schedule optimization.

Key Responsibilities

• Verify insurance eligibility and benefits with accuracy (Dentrix Ascend) • Greet and check in/out patients with a warm, positive attitude • Calculate copays confidently and clearly for parents • Ensure the schedule stays optimized, filled, and flowing smoothly • Communicate with parents about coverage, authorizations, and treatment timing • Coordinate with clinical staff to avoid delays • Support a fast-paced dental environment with professionalism and empathy

Requirements

• Prior experience in a dental front office role (insurance knowledge required) • Strong understanding of dental insurance breakdowns • Ability to recognize insurance discrepancies and resolve them • Proficiency with Dentrix Ascend or willingness to learn quickly • Excellent communication and customer service skills • Organized, reliable, and proactive • Enjoys working with children and families