Dental Patient Coordinator

WHITE PEARL DENTISTRY

Dental Patient Coordinator

Ann Arbor, MI
Full Time
Paid
  • Responsibilities

    Benefits:

    Uniform Allowance

    401(k)

    Employee discounts

    Flexible schedule

    Paid time off

    JOB DESCRIPTION

    We are looking for a part time professional, reliable, and friendly dental receptionist to join our great team in our state-of-the-art office! 1 year of previous dental or medical front office experience required. Ideal candidate will be detail oriented, organized, and a team-player, along with having a warm and calm demeanor. Communication, time management and multi-tasking skills a must. Strong emphasis on customer service. We are looking for a part time team member three to four days per week.

    Office Hours:

    Monday & Wednesday- 9 am to 6 pm Tuesday & Thursday- 8 am to 5 pm

    Office highlights:

    General dentistry, cosmetic dentistry, and Invisalign. Dentrix software. Digital x-rays, digital scanners, dental lasers. Supportive team, family-like environment, friendly established patients.

    Job expectations:

    • greeting and checking in patients
    • updating contact and insurance information as needed
    • answering phones
    • scheduling appointments, including making follow-up appointments
    • checking office mail, email, texts, and voicemail
    • collecting patient payments
    • keeping front office & waiting room areas clean and orderly
    • following HIPAA guidelines to ensure patient confidentiality

    Experience and requirements:

    • previous front office (dental/medical) 1 year
    • experience with Dentrix a plus
    • exceptional customer service and phone skills
    • ability to be professional but also warm and friendly with patients
    • strong verbal and written communication skills
    • ability to multi-task, time-manage, and problem solve
    • proficient with computer software- Microsoft, Google, Gmail, etc
    • willingness to help team members as needed

    Schedule:

    8 hour shift

    Day shift

    No nights

    No weekends

    Ability to Commute:

    Ann Arbor, MI 48103 (Required)

    Ability to Relocate:

    Ann Arbor, MI 48103: Relocate before starting work (Required)

    Work Location: In person