Job Description
Our Practice Administrators serve as leaders and are the heart and soul of the practice. Our Practice Administrators focus on partnering with our doctors to optimize practice performance and provide the best patient experience. By joining our team, you will have:
Work-Life Balance
Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!)
Parental Leave: Up to 3 weeks paid
401(k) Match
Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans
Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues
CE & Growth: SPEAR access + continuing education
Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans
Pet Insurance: Flexible plans + 24/7 telehealth for your pet
Responsibilities:
Leadership & Strategy
* Partner with executive leadership to define and implement operational strategies that support long-term growth.
Lead, mentor and develop the practice culture.
Act as a key liaison between clinical leadership and business operations.
Operational Management
* Oversee day-to-day operations, ensuring consistency in patient experience, clinical performance, and staff engagement.
Develop and Maintain standard operating procedures
Monitor and optimize scheduling, patient flow, and practice efficiency.
Financial Oversight
* Manage budgets and financial performance.
Identify opportunities to increase revenue and reduce costs without compromising patient care.
Collaborate with executive leadership and report end of month performance.
Must have a complete understanding of dental PPO insurance plans to help optimize insurance fee schedules and maintain clear accounting of patient records
Compliance & Quality Assurance
* Maintain and audit compliance protocols, including OSHA, HIPAA, and infection control standards.
Technology & Systems
* Lead initiatives to streamline processes through practice management software and other tools.
Patient & Staff Experience
* Monitor patient satisfaction and address service issues promptly.
Additional Information
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.