Join Our Team as a Patient Care Coordinator! Location: Waterbury | Full-Time | Competitive Pay + Benefits

Are you passionate about helping people feel seen, supported, and cared for? We’re looking for a warm, organized, and proactive Patient Care Coordinator to join our growing dental team.

About the Role: As the first and last point of contact for our patients, you'll play a key role in shaping the patient experience—from the first phone call to post-visit follow-up. This position is perfect for someone who thrives in a fast-paced, people-focused environment and takes pride in delivering exceptional service.

Key Responsibilities:

Greet patients with warmth and professionalism (in person and over the phone)

Schedule and confirm appointments efficiently

Verify insurance benefits and explain coverage

Present treatment plans and answer patient questions with clarity

Maintain accurate patient records in Dentrix or similar software

Coordinate with clinical team to ensure smooth patient flow

Handle payments and review financial arrangements as needed

What We’re Looking For:

Previous dental or healthcare front office experience strongly preferred

Knowledge of Dentrix or similar practice management software

Excellent communication and interpersonal skills

Detail-oriented with strong organizational skills

A team player who brings positive energy to the office

Bilingual a plus, but not required

What We Offer:

A supportive, collaborative team environment

Opportunities for professional growth

Competitive compensation

Health benefits, 401(k), and PTO

A mission-driven workplace focused on quality patient care

If you’re ready to help patients feel at ease and ensure their care journey is smooth and welcoming, we’d love to meet you.