Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Paid time off
About us
Englander Dental Llc is a small, family-oriented dental practice in Bel Air, MD. Our goal is to Provide top-notch, caring, ethical, person-centered dental care.
Our work environment includes:
Modern office setting
Warm atmosphere
Safe work environment
On-the-job training
Job Overview:
We are seeking a skilled and friendly Dental Receptionist/Office Manager to join our small dental family. The ideal candidate will provide exceptional customer service and ensure a smooth patient experience from the moment they step into our office. Compassionate patient care is our #1 priority!
Responsibilities:
Greet patients and answer phone calls in a professional and courteous manner.
Manage the front desk, including scheduling appointments and handling patient records.
Utilize our phone systems and electronic dental records (EMRs) including Dentrix and Weave.
Assist with patient intake, including gathering medical history and insurance information.
-Coordinate care, submit claims and preauthorizations for patient reimbursement.
Maintain confidentiality and adhere to HIPAA guidelines.
Maintain a clean and organized reception area, including restocking supplies and restocking the waiting room.
Provide patients with instructions for in-office procedures and answer any questions they may have.
Monitor and manage patient flow throughout the day.
Maintain a calm and professional demeanor, even in high-pressure situations.
Assist with administrative tasks.
Manage AR, AP and billing.
Participate in team meetings and contribute to the overall success of the clinic.
Requirements:
High school diploma or equivalent required.
Previous experience in a medical or dental office setting.
Strong knowledge of medical and dental terminology and HIPAA guidelines.
Proficiency in using phone systems and electronic medical records (EMRs).
Excellent customer service skills and the ability to work well in a fast-paced environment.
Ability to maintain confidentiality and adhere to HIPAA guidelines.
We offer a competitive salary and benefits package. If you are a dedicated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this rewarding role.