Benefits:

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Paid time off

Benefits/Perks

Careers Advancement Opportunities

Flexible Scheduling

Competitive Compensation

Job Summary We're seeking a highly organized and dedicated Dental Receptionist and Treatment/Insurance Coordinator to join our dynamic team. As the first point of contact for patients, you'll play a vital role in ensuring seamless operations and delivering exceptional patient experiences.

Responsibilities:

• Provide warm and welcoming check-in and check-out experiences for patients
• Efficiently schedule appointments and manage the dental calendar
• Handle phone inquiries with professionalism and poise
• Maintain accurate and compliant patient records
• Verify and bill insurance claims with precision
• Coordinate with dental staff to ensure smooth patient flow and communication

Requirements: -Must have Dental Terminology & Dentrix & Dentrix Ascend software knowledge

• Proficiency in office administration, preferably in a medical or dental setting
• Familiarity with dental billing processes and insurance verification
• Excellent phone etiquette and strong knowledge of phone systems
• Experience in a hospital or clinic environment is a plus
• Exceptional patient service skills, demonstrating empathy and professionalism
• Ability to multitask efficiently while maintaining attention to detail
• Knowledge of Dentrix, Dentrix Ascend, Practice Works software is an asset

What We Offer:

• A supportive environment dedicated to quality care
• Opportunities to contribute significantly to the overall patient experience
• A dynamic and collaborative team environment

If you're a motivated and patient-focused individual, we encourage you to apply!

Responsibilities

Perform clerical, administrative, and secretarial responsibilities

Coordinate staff activities to ensure maximum efficiency

Maintain a safe and secure working environment

Design and implement filing systems

Ensure filing systems are maintained and current

Establish and monitor procedures for record-keeping

Ensure security, integrity, and confidentiality of data

Oversee adherence to office policies and procedures

Analyze and monitor internal processes

Implement procedural and policy changes to improve operational efficiency

Prepare operational reports and schedules to ensure efficiency

Coordinate schedules, appointments, and bookings

Monitor and maintain office supplies inventory

Review and approve office supply acquisitions

Insurance verification & billing experience

Treatment coordinator

Qualifications

Excellent planning and organizational skills with strong attention to detail

Must have the ability to multitask and prioritize

Ability to prioritize multiple projects and adjust workload accordingly; time management critical

Must possess the ability to delegate authority and responsibility

Ability to maintain a high level of confidentiality

Ability to act and operate independently to accomplish objectives and the ability to work within a team

Exceptional problem-solving, analysis, and assessment with the ability to make good business decisions

Excellent communication and interpersonal skills with the ability to foster effective working relationships

High level of professionalism

Highest level of integrity

Treatment coordinator

Insurance verification & billing experience required

Experience and knowledge on the dental software Dentrix, Dentrix Ascend, Practice works required