Dental Treatment Coordinator/Front Desk

Comfort Dental West Springs

Dental Treatment Coordinator/Front Desk

Colorado Springs, CO
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Employee discounts

    Flexible schedule

    Paid time off

    We’re looking for an experienced Treatment Coordinator to join our team. Dental experience is REQUIRED. Experience with Dentrix is a plus, as well as Spanish language proficiency.

    Our office is busy, established, and focused on providing excellent care while treating patients with honesty and respect. We see a wide variety of patient needs every day, and our Treatment Coordinator plays a key role in helping patients understand their options while keeping treatment moving smoothly from start to finish.

    This role is about much more than presenting treatment plans—it's about building trust with patients, supporting the doctors and clinical team, and helping the entire office work together efficiently.

    We’re looking for someone who is confident, organized, and enjoys taking ownership. Someone who naturally steps into a leadership role, communicates well with others, and helps create a positive, team-first environment.

    Qualities We’re Looking For

    Excellent communication and people skills

    Comprehensive understanding of dental treatments, insurance benefits, and financial arrangements

    A confident leader who can take initiative without needing constant direction

    Works well with different personalities and helps bring people together

    Calm under pressure and able to solve problems as they arise

    Highly organized with strong attention to detail

    Comfortable discussing finances and helping patients make informed decisions

    Dependable, accountable, and willing to step in wherever needed

    Someone who contributes to a positive culture and leads by example every day

    Job Responsibilities

    Present treatment plans and answer patient questions

    Help with answering phones, check-in, check-out

    Review insurance benefits and discuss financial arrangements

    Schedule treatment efficiently with doctors and assistants

    Follow up with patients who have outstanding treatment

    Coordinate larger treatment cases from start to finish

    Communicate with patients by phone, text, and email

    Help keep schedules productive and treatment moving forward

    Help ensure excellent communication between the front office, clinical team, and doctors

    We work hard for our patients, we support one another as a team, and we expect everyone to contribute to a positive, respectful workplace. We value professionalism, accountability, and kindness. We look for people who communicate well, take pride in their work, and are always willing to help a teammate when needed.

    If you’re someone who naturally takes ownership, enjoys solving problems, and wants to be part of a team that values excellence without unnecessary drama, we’d love to meet you. Please submit your resume along with a few sentences about yourself and why you believe you’d be a great fit for our office.