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Treatment Coordinator

Dental Views

Treatment Coordinator

Chino, CA
Full Time
Paid
  • Responsibilities

    OVERVIEW

    Welcome to The Dental Views!

    Our company's mission statement is V.I.E.W.S – Value, Invest, Empowering, World-Class, Service-Driven

    Are you ready to join an engaging and challenging opportunity?! We at The Dental Views and our entire Dental Team prides themselves on providing the warmest, caring, and friendly experience providing an exceptional opportunity for career development. We are passionate and dedicated to your career success. We believe a smile can change one's life while opening doors without saying a word. We are changing lives, one smile at a time. We look forward to welcoming you to our dental family.

    Currently, we are looking for a TREATMENT COORDINATOR.

    WHAT YOU WILL DO: The Treatment Coordinator performs a variety of educational and financial tasks and duties including, but not limited to conducting patient consultations during exam appointments; calculating fees for treatment; coordinating patient financial arrangements, and educating patients about the health risks of not receiving proper treatment. The Treatment Coordinator may be required to assist with general front office duties. WHAT WE NEED FROM YOU:

    • Prior to dental and treatment sales experience required
    • Advanced knowledge and use of dental terminology required
    • Bilingual: English & Spanish required (if the geographic location of the office does not require the applicant to be bilingual, applicants who only speak English may be considered)
    • Prior experience working with insurance, Denti-Cal, and HMOs preferred
    • Means to travel from one office to another, required as necessary

    DUTIES AND RESPONSIBILITIES:

    • Conduct patient consultations
    • Calculate fees for treatment based on various fee schedules
    • Assist patients with financing options, insurance questions, and treatment concerns
    • Explain treatment financing, maximizing benefits
    • Educate patients concerning treatment, procedures, insurance benefits, pre-and post-treatment responsibilities, etc.
    • Monitor production and collection goals
    • Collect patient payments, post payments on Open Dental/Dentrix Ascend, and print receipts after the exam and consultation, or on the day of treatment
    • Complete consultation spreadsheet
    • Call recall patients to schedule appointments
    • Call broken appointments
    • Assist billers with posting diagnosis and treatment as needed and directed by management
    • Assist Front Office Assistant/ Receptionist as needed and directed by management
    • Answer telephones and schedule appointments as needed
    • Check-in/Check-out patients and prepare charts as needed
    • Verify patient benefits eligibility as needed
    • Assist the Office Manager, as requested, with printing, reviewing, and faxing collection report, day sheet, and summary reports
    • Assist the Office Manager, as requested, with collections reconciliation and deposit preparation at closing each day
    • Perform data entry as instructed
    • File patient charts as instructed
    • Attend and participate in staff meetings and team huddles
    • Comply with Federal and State legislation retaining to all billing-related matters.
    • Comply with all Safety, Emergency, Hazard, OSHA, HIPAA, Sterilization, Clinical, Quality Assurance, and Administrative Plans, Policies, Guidelines, Protocol, and Standards 
    • Other duties as assigned by the Office Manager and Regional Manager

    WHAT WE'LL OFFER YOU

    • Unparalleled support to grow your career
    • A culture that celebrates success and diversity
    • Benefits and perks for you and your family
    • Medical, Vision, and paid time off

    THE DENTAL VIEWS AND ALL RELEVANT AFFILIATES ARE EQUAL OPPORTUNITY EMPLOYERS.