WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States and Europe. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice.
About The Role
As the Department Assistant for the global Clients & Markets Department, you will be an integral member of a dedicated team providing administrative and office support to business development, marketing, and communications professionals. In this role, you will collaborate with over 50 team members to execute tasks that are essential to ensuring a successful client experience. The ideal candidate will be a motivated and organized self-starter with strong interpersonal skills to effectively communicate with attorneys and colleagues at all levels within the firm. You should be eager to learn and engage in various projects. This position is critical to the marketing and business development functions of the firm.
What You Will Be Doing
- Customer Service: Provides a high level of customer service to Clients & Markets team members and internal and external clients.
- Invoice Processing: Processes and reconciles invoices for department-level expenses, including tracking monthly spending on the department credit card. Also assists with processing travel-related expenses.
- Scheduling and Coordination: Organizes and schedules department meetings, events, new hire onboarding sessions and training programs; assembling, distributing and archiving slides and related materials, ensuring maximum attendance and facilitating both in-office and virtual participation.
- Resource Maintenance: Proactively maintains department email distribution lists, Microsoft Teams channels, intranet pages, and memberships, acting as a centralized point of contact for department personnel.
- Event and Sponsorship Coordination: Supports the execution of various regional and charitable event sponsorships by liaising with outside organizations, managing benefits such as branding visibility and event attendance, coordinating budget approvals, and tracking participation and outcomes.
- Association and Membership Management: Coordinates the department’s participation in various associations and membership groups.
- Ticket Distribution and Event Support: Manages the distribution of sporting and other event tickets in Boston, New York and Washington DC and supports the rollout and implementation of a new ticketing software platform to expand coverage to additional markets. Facilitates logistics, catering orders, billing and reporting for client entertainment.
- Branded Merchandise: Supports the launch of a new online store for branded merchandise; monitors orders, inventory and local allotments; coordinates budget reclassifications and invoicing; and tracks feedback to improve the store, elevate gifting efforts and strengthen brand loyalty.
- Marketing Material Assembly: Assists with assembling marketing materials including practice descriptions and lawyer biographies in support of new business pursuits.
- Reporting and Data Management: Helps maintain data related to tasks such as pitches and RFP submissions and assists with tracking and reporting on various Clients & Markets activities. Assists with compiling, maintaining, and distributing departmental reports and metrics related to sponsorships, events, branded merchandise utilization and other operational initiatives.
- Special Projects: Assists with special projects as requested by the Clients & Markets leadership team.
- Demonstrates a strong commitment to professionalism, delivering high-quality service, and maintaining a positive, solution-oriented (“can-do”) approach. Effectively supports internal departments, external clients, and vendors through clear, courteous communication via electronic correspondence, telephone, and in-person interactions.
Required Skills
What You Will Bring to This Position
- Well-developed and professional interpersonal skills; ability to interact effectively with people at all organizational levels of the firm.
- Ability to juggle multiple responsibilities and deadlines, excellent attention to detail, ability to take initiative and work independently with minimal supervision.
- Strong attention to detail, exceptional proofreading skills, sense of ownership, and commitment to quality.
- Strong time management skills to organize and prioritize workload, balance expectations, and meet deadlines.
- Advanced proficiency in Microsoft 365, including Word, PowerPoint, Excel and Outlook. Familiarity with Microsoft Teams or Copilot is a plus.
- Thrives in a collegial team environment with a flexible mindset, customer-service focus and willingness to collaborate.
- Ability to handle confidential and sensitive information with the appropriate discretion.
- Remains open to technological change as generative AI becomes more integrated into the firm’s practice, actively develop comfort with new tools, and adapt how work is performed to support efficiency and innovation.
Required Experience
Education
- Bachelor’s degree or equivalent experience preferred.
Experience
- 5+ years’ administrative experience working in a professional environment and interfacing with senior-level colleagues is preferred.
- Experience in a legal or professional services organization is a plus.
- Prior experience working independently or with little supervision on some projects.
Why Join Us?
- A values driven firm that fosters collaboration and respect
- The hiring range for this position is $77,500 - $96,900 annually, with final compensation based on experience, qualifications and internal equity.
- This position is eligible for a Hybrid Schedule
- Medical, dental, and vision insurance
- 401(k) with company match and profit-sharing options
- Paid time off and holidays
- For additional information about our benefits, please click here
Our Commitment
Wilmer Cutler Pickering Hale and Dorr LLP (WilmerHale) is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran, or any other protected status under applicable law. WilmerHale will make reasonable accommodation for qualified individuals with disabilities and otherwise as required by applicable law.
For more information about Equal Employment Opportunity, please click here.
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This job description is intended to describe the general nature and level of the work being performed by employees in the position. It is not intended to be a complete list of all responsibilities, duties, and skills for positions. The firm reserves the right at all times, in its sole discretion, to add or subtract duties and responsibilities, as it deems necessary.