Job Description

The Department Assistant helps keep Radiology operations running smoothly by providing administrative support, maintaining the radiology scheduling system, coordinating communication across departments, training and assisting staff, managing departmental supplies and records, and supporting patient follow-up and other daily operational needs including:

• Radiology Scheduling System Management: Maintain, troubleshoot, enhance, test, and support the radiology scheduling system, including system updates, resource management, procedure maintenance, and coordinating upgrades/go-live activities.
• User Support & Training: Educate and support schedulers and staff, oversee backup support, communicate system changes and errors, and develop/update documentation.
• Cross-Functional Collaboration: Serve as a liaison between Radiology, Information Systems, Central Scheduling, affiliates, and clinics to ensure effective communication and system integration.
• Administrative & Operational Support: Manage department supply inventory and ordering, assist with purchasing and invoice reconciliation, and support departmental operations.
• Patient Follow-Up & Additional Responsibilities: Coordinate callbacks and six-month follow-up paperwork for multiple facilities and perform other assigned duties while supporting Munson Medical Center's mission, quality initiatives, and Relationship-Based Care principles.

Qualifications

• High school graduate or equivalent.
• Advanced computer experience. Knowledge of Munson’s Radiology scheduling policies and procedures is preferred.
• Above average communications skills, written and verbal; ability to converse well on the telephone and in face to face situations.
• Must be able to operate under frequently stressful conditions due to the constantly changing requirements in the department. Understands the process of change and how it affects human behavior.

Additional Information

The Benefits of Working at Munson:

• Competitive salaries
• Full benefits, paid holidays, and paid time off (up to 19 days your first year)
• Tuition reimbursement and ongoing educational opportunities
• Retirement savings plan with employer match and personal consulting
• Wellness plans, an employee assistance program and employee discounts

*Terms and conditions apply

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.