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Dmv Customer Service Generalist Positions - Customer Service Center

Department Motor Vehicles

Dmv Customer Service Generalist Positions - Customer Service Center

Newport News, VA
Full Time
Paid
  • Responsibilities

    DMV (2) Customer Services Generalist Positions (Position # 00730) - Hampton Customer Service Center Dept of Motor Vehicles 13 reviews - Hampton, VA $28,700 a year THIS POSITION IS ONLY AVAILABLE TO ACTIVE DMV EMPLOYEES OR STATE EMPLOYEES THAT HAVE BEEN LAID OFF AND POSSESS AN ACTIVE BLUE OR YELLOW CARD. The Virginia Department of Motor Vehicles is seeking to hire 2 individuals with entry-level to experienced-level applicants to work as Customer Service Generalist at the Hampton Customer Service Center. We are looking for a individual that can deliver excellent customer service solutions in a friendly and knowledgeable manner. Selected applicant will handle customer transactions using multiple PC screens, cash drawer, credit cards, inventory, policies, procedures, and regulations. Administer vision tests with customers; process applications for driver, dealer, motor carrier, vehicle registration and titling, tax collection, IDs, and other DMV related services. Successful applicant(s) will administer road tests in customer's vehicle. Training will be provided to ensure your success along with a competitive salary, excellent health and retirement benefits, twelve paid holidays per year, deferred compensation, and paid annual and sick leave benefits. DMV's Vision is to be Virginia's MOST TRUSTED service provider. Interested in being a member of our Team? Apply today to join DMV as a Customer Service Generalist. Minimum Qualifications Job Requirements: -High School diploma or general education degree (GED). -Customer service experience working in a fast paced environment. -Keyboarding proficiency and use of automated systems. -Excellent oral and written communication skills. -Experience with standard business practices. -Experience working in a Fiscal, Accounting or Cash Handling environment. -Flexibility to work M-F and Saturday. -Strong organizational, time management, problem solving and multitasking skills. -Must have attention to detail, accuracy, and complete assignments on time. -Must be at least 21 years old and have a valid VA Driver's License with a driving record that reflects a sense of responsibility for highway safety and concern for the law. Driving record should have a point balance of less than 6 demerit points and no major convictions. -Experience working in a team or group environment. -Experience interpreting and explaining policies/procedures or other complex information to customers. -Can lift 10 - 25 pounds Preferred Qualifications Special Requirements -Applicants must consent to a fingerprint background check. -Required to be at least 21 years of age in order to apply for a position that requires performing driver's license testing. -Possession of a valid driver's license with a point balance of less than 6 demerit points and no major convictions. On-line application is required. A series of job-related questions is included in the on-line application. Virginia Jobs - 13 hours ago - save job - original job Apply On Company Site Other jobs you may like Customer Service Representative Check into Cash - Hampton, VA 2 days ago Customer Service Representative Aaron's - Hampton, VA Aaron's, Inc. - 14 days ago CUSTOMER SERVICE ASSOCIATE WALGREENS - Hampton, VA Walgreens - 1 day ago Client Service Representative I CIOX Health - Newport News, VA Ciox Health - 2 days ago * Dmv jobs in Hampton, VA * Jobs at Dept of Motor Vehicles in Hampton, VA * Dmv salaries in Hampton, VA Dept of Motor Vehicles 13 reviews Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume