ABOUT DERMTECH:

At DermTech, we believe there's a better way to assess skin, and we're using technology, innovation, and data to fundamentally change and enhance precision dermatology. We have developed technology that assesses skin at the RNA and DNA level, so that serious conditions, such as skin cancer, can be detected far earlier, reduce the need for surgery, enable optimized treatment plans, and customize skincare plans to an individual's unique skin molecular makeup. We call this practice “precision dermatology” and we believe it is truly a new era in disease detection. A method that is not just better, but different. One centered around our patented methods, which begins with using our Smart StickerTM to collect tissue from the skin's surface easily, accurately, and painlessly, and follows with our state-of-the-art laboratory, which analyzes that tissue at the genomic level using a proprietary gene analysis system. By pushing the boundaries in precision dermatology and in areas like cancer detection, we truly believe our technology can change the world.

GENERAL DESCRIPTION:   

The Training and Development team plays a vital role in ensuring our commercial sales teams have the opportunity to develop the skills, knowledge and capability to excel in their role. This newly created position within the team is responsible for coordination and administration of all sales training programs and will assist in the production of virtual and in-person classroom training.  Supporting the training and development team with projects as required, ensuring that all of the information contained in the learning management system is accurate, up-to-date and regularly maintained.  General activities also include the management and execution of sales leadership meetings, sales management meetings, and other sales and marketing meetings, including assistance with the coordination, planning, and communication of President's Club meetings. 

 PRIMARY DUTIES & RESPONSIBILITIES:

• Lead all administrative activities that support the effective deployment of training: this includes updating the (annual / semi-annual) training calendar, scheduling sessions, zoom meetings, securing facilitators, setting up & producing virtual training and when appropriate booking venues, organizing catering, group activities and handling the logistics for live classroom training.
• Lead LMS administration, supporting participants with first level trouble shooting.  Support the Training and Development Learning Management Systems (LMS) and processes for course enrollment, and report generation to monitor and track LMS completion status and Regional Sales Director reporting.
• Ensure all new hires are set up with appropriate systems access, have the necessary equipment before beginning their program and follow the appropriate learning path from day one.
• Support Director, Training and Development with assessing training needs through surveys, interviews with focus groups (Regional Specialists), and consultation with Regional Sales Directors and others.
• Arrange hospitality, room layout and equipment for participants attending training workshops and events.  Liaison with Director, Training and Development, distributing course materials, printing, packaging and shipping sales training materials.
• Assist with the production of Virtual Training working closely with facilitators / Regional Specialist to build a virtual classroom set up that supports successful delivery of the session, running all interactive elements such as polls, quizzes, whiteboards, breakout rooms and other.
• Strong collaboration with cross-functional teams such as marketing and field sales regarding sales collateral, sales tools and other materials for deployment as training resources. 
• Support training content curation and review of curriculum for formatting, clinical editorial review for accuracy, and consistency in presentation theme by media type, in preparation for DermTech's Medical Legal Review (MLR) process. 
• Collaborate with vendors to book external facilitators and order materials where appropriate.
• Track and process all sales training vendor invoices, collaborating with various departments to ensure all spend is on track in relation to AOP / Budget. Collaborate with legal team regarding vendor invoices, contracts review processes and vendor payment tracking.
• Share data analysis with colleagues to enable decisions to be taken with a view to enabling continuous improvement.

MANAGEMENT INFORMATION / DATA COLLECTION:

• Assisting with periodic reporting as requested such as creating and maintaining LMS training activity reports, transcripts and records.  Updating LMS training records and ensuring information is accurate and up-to-date and producing reports as required.
• Establishing systems to record and produce regular reports on Training and development metrics, including spend.

PROJECTS AND EVENTS:

• Responsible for the coordination and delivery of a range of training projects and events. This will include producing and keeping updated training project plans, arranging meetings and ensuring systems and processes are established and projects delivered to agreed timeline for sales training classes and National Sales Meeting support.
• Coordinating the development and delivery of DermTech regular induction events for all new employees, ensuring the training content is reviewed and updated continually in line with feedback received.
• Responsible for supporting training events, regional conferences, regional meetings and national sales meeting; travel is estimated at 20%.

 EXPERIENCE AND SKILLS:

• 5+ years' experience in commercial environment, preferably with dermatology, molecular diagnostics or healthcare field required. 
• Excellent administrative, planning and organizational skills with attention to detail.
• Ability to prioritize, work independently, and proceed with objectives without supervision.
• Ability to take initiative and put ideas forward to continuously improve processes.
• Ability to work as part of a team and with a wide variety of people at various levels in the organization.
• Experience in providing meeting and events support to enable and help run them effectively.
• Excellent verbal and written communication skills; must be an active listener.
• Ability to analyze data and recommend appropriate course of action for future requirements.
• Experience with platforms such as CRMs, LMS – Allego and others would be advantageous.
• Proficient with Microsoft Office 365 including Word, Outlook, Excel, PowerPoint, TEAMs and Concur. 
• Skilled in creating PPT templates and PDF templates.

TRAVEL:

Estimated 20% travel required to support sales training events, conferences and national sales meeting.

ADDITIONAL INFORMATION: An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Talent Acquisition. DermTech is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at DermTech via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of DermTech. No fee will be paid in the event the candidate is hired by DermTech as a result of the referral or through other means.