Job Description

Descartes is a leading provider of Ocean Transportation Rate Management Systems and Ocean Publishing Services.  The systems and services that Descartes supplies to many ocean carriers, 3PLs, shippers, and other ocean intermediaries allows them to manage, negotiate, and calculate ocean freight utilizing shipment parameters to a bottom line cost. The Service Contract Analyst acts as the primary support liaison between Ocean Publishing Services and clients.  Service contracts are created, amended, reviewed and verified by the Service Contract Analyst, adhering to rules and regulations set by the Federal Maritime Commission, within a time sensitive environment.    

RESPONSIBILITIES:

•    Review and verify the integrity of service contract text documents.  •    Using internal tools convert service contract documents from a Word and/or Excel format into a compatible format to be uploaded onto the central contract database (Rate Master or Contract Manager). •    Process and file service contracts through Rate Master or Contract Manager databases while maintaining strict adherence to the guidelines of the Federal Maritime Commission's rules and regulations.  •    File/upload actual service contract documents received from the customers to the Federal Maritime Commission's "Service Contract Website" (Servcon). •    Interact with customers daily to resolve issues and/or questions that arise in regard to contract documents.   •    Forward daily confirmation reports to customers detailing the total number of contracts filed.  The confirmation reports may include, but are not limited to the following: total number of contracts filed, contract number, amendment number, terms amended, file/effective/expiration dates, and update billing sheets.  

QUALIFICATIONS AND KEY ATTRIBUTES:

•    2 year Associate Degree or equivalent experience •    PC Literate  •    Strong skills in Word, Excel and E-mail (Microsoft Outlook Preferred)  •    Analytical/clerical skills necessary  •    Must be team oriented  •    Good organization skills  •    Geography knowledge a plus  •    Detail oriented  •    Works well under pressure due to time sensitive deadlines     LOCATION: The position will be hybrid and will require the individual to come to our office located in Robinson Township.  Occasional meetings will be in the office. 

Company Description

Descartes Unites the People and Technology that Move the World The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 22,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com.