We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, and a positive work environment, and can’t wait to get started! Responsibilities: • Accurate scheduling of patient appointments • Triage pet health through conversations on phones to ensure the best health outcome for the patient • Maintaining a positive, empathetic, and professional attitude toward customers at all times • Responding promptly to customer inquiries • Communicating with customers through various channels • Keeping records of customer interactions, transactions, comments, and complaints • Ensure customer satisfaction and provide professional but familiar customer support Qualifications: • High school graduate, G.E.D. recipient, or equivalent • Must possess exemplary interpersonal skills, communication skills, and active listening skills • Experience working in a customer-oriented atmosphere Compensation: $18 - $22 hourly

• Accurate scheduling of patient appointments • Triage pet health through conversations on phones to ensure the best health outcome for the patient • Maintaining a positive, empathetic, and professional attitude toward customers at all times • Responding promptly to customer inquiries • Communicating with customers through various channels • Keeping records of customer interactions, transactions, comments, and complaints • Ensure customer satisfaction and provide professional but familiar customer support