Join the Talent & Culture team at one of the largest, most beautiful, and top 15 private country clubs in North America, Desert Mountain Club, as an Engagement & Communications Coordinator!
In this role, you will serve as the Talent & Culture Department’s employee recognition coordinator and communications specialist reporting directly to the Director of Talent and Culture. You will be responsible for driving employee engagement, creating and sending out communication for HR in English and Spanish, and assist the office with various Human Resource duties to include, but not limited to, training, recruitment, safety, benefits, and HR compliance and policies.
The ideal candidate will be an outgoing and driven individual with a passion for creating amazing experiences for others, excellent written and verbal communication skills in English and Spanish, and a demonstrated ability to take initiative and perform tasks with accuracy . Prior Human Resources experience and bilingual in Spanish is required. Country club, hotel or resort experience is a plus.
LIFE ON THE MOUNTAIN
Join a top 15, 5-Star Platinum Club of America and be a part of an exciting, challenging, and rewarding experience PLUS enjoy excellent benefits:
Competitive pay
Medical, dental and vision coverage
FREE onsite medical clinic to all employees & their dependents
FREE employee meals during shifts
FREE golf and tennis
Paid Time Off
Matching 401K
Tuition reimbursement
Retail discounts
Pet insurance
Employee uniforms provided
*Please note, benefits are dependent on your DOL Status (ex. Full-Time, Part-Time, Seasonal).
We believe our employees are our greatest asset and are committed to fostering a culture of care, respect, and positivity with a sincere focus on the safety, health, and personal and professional growth of every employee. If you’re looking to join an incredible team, then Desert Mountain is the place for you!
JOB DETAILS
Essential Duties:
Responsible for overseeing and coordinating all employee recognition programs and events, and integrated communication strategies to build employee morale, productivity, retention, and policy compliance.
Create, publish and distribute the monthly newsletter, The Mountain Top. Develop articles that recognize employees and keep them informed of upcoming events. Encourage weekly participation with stories and nominations using current programming to include Superior Service Story.
Communicate key information, initiatives and deadlines to employees in a variety of mediums such as print, digital, eSelfService, email, and text messaging (ZipWhip). Develop creative ways to engage with the employees and communicate this information.
Organize, coordinate, promote, and lead all aspects of the employee recognition programs and events to include Peak Performer, Carwahes, Thank You Card, New Babies, Wedding Gift, Sympathy, Annual Awards Banquet (Day of the Stars), and other employee appreciation events.
Perform ongoing surveys to obtain employee feedback then enhance and develop new employee recognition programs and events.
Facilitate monthly Kudos Crew Committee meeting with a focus on employee programs.
Assist the Benefits & Employee Relations Manager in coordinating and promoting CPR and Cessation Classes, Blood Drives, Annual Benefits Meeting, and Wellness Programs.
Work closely with Training and Development manager to promote training programs. Assist with tracking and sending out reminders in the system.
Facilitate the annual Travel Reduction Program (TRP) Survey.
Create and manage the Annual Employee Engagement Survey.
Ensure compliance posters are up to date throughout the property.
Collaborate with the Director of Talent & Culture in the development, drafting, publication, and distribution of the employee handbook. Coordinate informational meetings, training sessions, and other communication forums to explain and discuss human resource policies.
Maintain documentation and compliance for company drivers. This includes all employees in a driving position. Obtain documentation upon hire, monitor expiration dates, and run MVR background checks as needed. Serve as the main contact for the insurance company and communicate any updates or changes with the team.
Translate documents and other materials from English to Spanish.
Coordinate the employee housing for arrivals and departures. This includes, but is not limited to, purchasing household items, scheduling movers, inspections, and cleaners.
Assist the Talent & Culture Coordinator with administrative duties in the HR Office to include answering phones and assisting guests.
Stay abreast of trends, developments, and best practices in employee retention, morale, recognition, productivity, and incentives.
Other duties as assigned by management.
Physical Requirements & Working Conditions:
The noise level in the work environment – Usually moderate
Exposed to extreme temperatures and inclement weather – Occasionally
Ability to be flexible in a fast-paced, changing environment.
Typical work hours – Monday-Friday, 8:00 am-4:30 pm, additional hours as needed.
Required to sit – Constantly
Required to talk or hear – Constantly
Required to stoop, kneel and/or reach – Occasionally
Required to stand and walk – Occasionally
Required to lift, carry, push and/or pull up to 50 pounds – Occasionally
Required specific vision abilities – close vision and distance vision
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.OUR COMPANY
Desert Mountain Club is one of the finest private residential communities in the world featuring world-class golf, indulgent amenities, and curated experiences. It is a private country club open to on and offsite property residents located in the elevated foothills of the beautiful Sonoran Desert in North Scottsdale, Arizona. The club spans across 8,000 acres featuring:
Seven signature golf courses (six of which are Jack Nicklaus & an all new par 54 championship course)
Seven distinctive clubhouses – each with its own unique restaurant plus banquets
An award-winning spa and fitness center
Spectacular swim and tennis facility
Dozens of hiking and biking trails
Horseback riding
Luxury camping at The Ranch
Our mission is that we will provide our members and employees with an exceptional experience consistent with our vision to be the finest club and community for golf and recreational lifestyle activities in North America.
EQUAL OPPORTUNITY EMPLOYER
Desert Mountain is proud to be an Equal Opportunity Employer and is committed to providing an environment of mutual respect. We do not discriminate or tolerate discrimination against any employee or applicant based upon race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, physical or mental disability, military and veteran status, genetic information, or any other characteristic protected by applicable law.