About Us

Floor Coverings International (FCI) is the #1 flooring franchise in North America. We bring the showroom directly to the customer’s home, offering a high-touch, consultative experience that’s completely different from the traditional retail flooring model.

We are seeking a Design Associate with a passion for design and customer service to join our fast-growing team. If you're outgoing, organized, and excited to help homeowners improve their spaces, this is a great opportunity to grow your career.

Key Responsibilities

🛋️ Sales & Design Consultations

Visit customers' homes to assess their flooring needs

Present flooring options using FCI’s exclusive technology and sales system

Provide design guidance based on style, function, and budget

Close sales through trust-based, consultative selling

📆 Customer Experience & Project Coordination

Manage customer relationships from consultation to installation

Communicate regularly with the customer, production team, and office staff

Assist with material ordering and scheduling installations

Follow up after jobs are complete to ensure satisfaction and collect referrals/reviews

📈 Lead Management & Marketing

Follow up on open and past estimates

Re-engage old leads and prospects

Attend local networking groups and community events

Support marketing initiatives such as door hanger distribution and home shows

Requirements

Associate’s or Bachelor’s degree preferred

Strong communication and people skills – must enjoy working with others

Organized, reliable, and self-motivated

Comfortable using technology (iPad, CRM, email – training provided)

Valid driver’s license and reliable transportation required

Willingness to undergo a comprehensive background check

Willing to wear company-branded attire during appointments (provided)

What We Offer

Paid training and mentorship to help you succeed

Competitive base salary + uncapped commission

Performance-based bonuses and travel incentives (e.g., annual trip to Cancun)

Growth opportunities into leadership or specialized roles

Positive, team-oriented culture

All sales tools, iPad, and branded clothing provided

Schedule

Monday to Friday

Occasional evenings/weekends for events or appointments

Compensation

💰 Base Salary + Commission + Bonuses 💡 Top performers earn in six-figures annually

Ready to Join a Winning Team?

Apply now to take the next step in your sales or design career and help homeowners love where they live!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.