Benefits:

401(k)

Bonus based on performance

Employee discounts

Free uniforms

Paid time off

Design Consultant — Estimator, Project Manager & Closer for Home Remodeling

A&M Remodeling

About Us

At A&M Remodeling, a sister company to Mr. Handyman serving Brandon to Bradenton Beach, we’re a full-service general contracting firm with over 25 years of experience in luxury kitchen and bathroom remodeling across the Tampa Bay area. From initial concept to final walkthrough, our family-owned team takes pride in delivering impeccable craftsmanship, transparent communication, and an exceptional client experience. We believe in building lasting relationships—one beautiful home transformation at a time.

Position Overview

You are employed as a Design Consultant responsible for leading client consultations, closing projects, and managing the pre-construction and onboarding process so each job launches smoothly. While estimating proficiency is required, the principal emphasis of this role is client engagement, solution presentation, same-visit closing, and hands-on project coordination (scheduling, procurement, permitting, and operations handoff). The ideal candidate balances design sensibility with construction know-how and excellent project management skills.

Key Responsibilities

Client Consultation, Design & Closing

Lead in-home and virtual consultations to understand goals, constraints, and priorities.

Present design solutions using curated sample materials (countertops, cabinet finishes, tile, hardware, etc.), recommend finishes and options aligned to style and budget, and document selections directly in the CRM.

Apply consultative selling techniques to build rapport, address objections, present value, and close sales during the consultation when appropriate.

Explain financing options, payment structure, and warranty coverage; assist clients with pre-qualification or lender introductions when requested.

Project Management & Pre-Construction Coordination

Create and maintain a pre-construction checklist and project timeline for each sold job (material lead times, procurement list, critical milestones).

Place and track material orders for long-lead items and confirm delivery windows; escalate vendor issues early to avoid delays.

Schedule and coordinate subcontractors, inspections, and required permits; verify insurance and license documentation for all trades.

Produce concise project handoff packets for operations that include scope, selections, vendor invoices, deposit receipts, drawings, and special instructions.

Monitor start-to-finish tasks through the CRM, confirm start dates with clients and operations, and remain the primary client contact until turnover.

Documentation, Quality & Change Management

Document all scope items, allowances, and client decisions clearly in ServiceTitan (or equivalent); attach photos, vendor quotes, and permit records.

Log and process change orders promptly, communicate cost and schedule impacts to the client, and ensure accurate billing and commission treatment.

Participate in pre-install checks and punch-list reviews; maintain attention to finish quality and client satisfaction.

Performance, Reporting & Continuous Improvement

Track KPIs such as estimate-to-close ratio, average contract value, same-day close rate, on-time starts, change-order response time, and customer satisfaction.

Provide constructive feedback to leadership on pricing, supplier performance, product availability, and market trends.

Maintain current product knowledge and participate in training (sales, product lines, and systems).

Team & Performance Expectations

Be a driven, self-motivated team player who takes ownership of individual targets and contributes positively to team goals.

Demonstrate consistent discipline in follow-through: timely CRM updates, prompt client responses, and reliable appointment attendance.

Meet and maintain assigned performance goals and KPIs as agreed with management. Performance goals will be clearly communicated and reviewed regularly.

Participate in a required weekly team meeting to review pipeline, scheduling, vendor issues, and best practices. Attendance and active participation are mandatory.

Participate in a required weekly one-on-one KPI evaluation with your manager to review performance metrics, set immediate priorities, and identify development or support needs.

Qualifications & Skills

Proven track record in consultative selling and closing in residential remodeling, renovation, or related fields.

Strong project management experience: scheduling, procurement, subcontractor coordination, permitting, and client communication.

Estimating proficiency required; practical experience with ServiceTitan or similar CRM/PM systems. Xactimate experience is beneficial but not the primary focus.

Solid working knowledge of construction methods, finishes, and installation sequencing (kitchens, baths, cabinetry, countertops, tile, flooring).

Excellent written and verbal communication; professional presentation skills; ability to build trust quickly with homeowners.

Highly organized, detail oriented, and comfortable managing multiple projects in parallel.

Reliable transportation and valid driver’s license required.

Preferred: Interior design, construction management, or related degree/certification. Demonstrated history of closing significant annual sales preferred (example KPI: ability to generate and close $1,000,000+ in annual sales or equivalent).

Experience & Education

3+ years in home-improvement sales, design consulting, project coordination, or estimating roles (preferred combination of sales + project management).

Degree or certification in Interior Design, Construction Management, Business, or equivalent experience preferred.

Compensation & Incentives

Compensation: Commission-based, tiered commission structure (percentages and bonus mechanics are defined in the employee compensation plan).

Bonuses & Incentives: Same-day close, referral, and upsell bonuses as specified in company compensation policy.

Perks & Tools: Company-provided tablet with ServiceTitan access and mobile data plan, sample kit budget, sales and product training, and reimbursable business mileage or company car stipend per policy.

Clawback Policy: Commissions and bonuses tied to a job will be reversed if a job cancels or a deposit is refunded within the company’s specified cancellation window.

How to Apply / Onboarding Instructions

Please submit your resume, cover letter, and a brief portfolio of project estimates/designs. Please do not call the office to inquire; we’re focused on serving customers. In your cover letter, describe a recent consultation where you led the client to a decision, managed pre-construction coordination, and ensured a smooth handoff to operations.

Notice

Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.