JOB SUMMARY
Monday-Friday 10am-6:30pm
This position is responsible for trouble shooting NRTS Surplus problem orders, locating missing inventory and notifying sales of any issues. This role is also responsible for handling any issues keeping an order from being fulfilled and clearing all daily “must ship” reports
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**ESSENTIAL DUTIES AND RESPONSIBILITIES
- Work alongside SME to resolve all issues involving inventory discrepancies
- Follow Production Problem orders through to completion.
- Be able to close all picks for Radwell location to location transfers.
- Have the training to close all RTS and NRTS orders.
- Assist Warehouse Operations Supervisor with tasks as assigned.
- Oversee controlling of LILDISTRO Orders
- Control the CCFAIL, CC Repair and Terms Shelves
- May be modified from time to time. Other duties may be assigned.
METRICS AND MEASUREMENTS
Associates are expected to maintain the following level of productivity:
- Must ship report: 100% free of late orders
- Various Fulfillment Bucket Reports in Ticketing System: All resolved within 30 minutes of generating
QUALIFICATIONS:
- Detail oriented
- Computer literate
- Some technical competency
**KNOWLEDGE & SKILLS REQUIRED **
- Computer proficiency
- Ability to multi-task
- Ability to work at fast pace
- Attention to detail
- Problem solving abilities
- Good communication skills
- Good communication skills
**EDUCATION & EXPERIENCE **
- High School Diploma or equivalent required
CERTIFICATES, LICENSES, REGISTRATIONS
Forklift licenses (as necessary)
OSHA 30 Authorization (as necessary)
**PHYSICAL DEMANDS **
- Occasional sitting, reaching/working overhead, climbing or balancing, stooping, kneeling, crouching or crawling.
- Frequent walking.
- Frequent standing and repetitive hand motion.
- Lifting requirements include repeated lifting of up to 10 pounds, frequent lifting of up to 35 pounds, and occasional lifting up to 100 pounds.
Required Skills
Required Experience