Design & Operations Coordinator

Kitchen Tune-Up Bloomfield Montclair

Design & Operations Coordinator

Bloomfield, NJ
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Dental insurance

    What This Job Actually Is

    This is a client-facing Project Manager role for a high-end kitchen and bathroom remodeling company. You'll be in direct, regular contact with homeowners, crews, and vendors from the day a project sells through the final walkthrough, and you'll work hands-on producing design packages — specs, renderings, and product selections built in design software (SketchUp and/or 20/20) — alongside the scheduling, purchasing, and vendor payables that keep a job moving. On the financial side, you'll place and pay vendor orders and track outlays against each job's costs. To do this well you need to be highly organized, sharp on detail, a clear and confident communicator, comfortable with both project management and design software, and just as comfortable welcoming clients in the showroom as you are coordinating with homeowners and installers on site or keeping vendors and schedules on track from the office. If that combination sounds like you, we'd love to hear from you.

    About Us

    We're the premier kitchen and bathroom remodeling company serving Essex, Morris, and Passaic counties, and we're growing fast. We've built our reputation on craftsmanship — but just as much on how our team treats people. We're a friendly, close-knit group, and we're looking for someone who brings that same warmth to every homeowner and crew member they work with, especially the high-end clients who expect it.

    What You'll Do

    Design & Technical Support

    Produce design packages for jobs — floor plans, elevations, and renderings (SketchUp and/or 20/20)

    Develop specs for products and materials

    Build out project costs by itemization

    Assist sales by researching and answering technical product questions

    Scheduling & Coordination

    Coordinate installers, deliveries, and trades

    Confirm timing with homeowners before each milestone

    Update project status in JobTread and GoHighLevel in real time

    Coordinate service calls and customer follow-ups

    Materials, Vendors & Purchasing

    Track orders, delivery dates, and job readiness

    Manage inbound/outbound inventory — receiving, staging, and verifying

    Place orders for cabinetry, hardware, and bathroom materials

    Be present in the office 9–5 to receive and catalog packages for jobs

    Coordinate countertop templates, fabrication, and installs

    Ensure correct materials are onsite before work begins

    Pay vendors and track outlays against each specific job

    Maintain supplier relationships and job costing accuracy

    Site Visits & Customer Support

    Conduct initial job measuring at project sites

    Be onsite for the first day of the job to introduce homeowners to the team and hand off to the foreman

    Make in-home visits to walk through and resolve any homeowner concerns

    Prepare job folders, binders, and measurement sheets

    Track milestones, change orders, and punch lists through to completion

    Communicate proactively with homeowners — updates, confirmations, next steps

    Capture job photos, documentation, and survey scores

    Flag delays or issues before they become problems

    Showroom & Office Presence

    Engage warmly with showroom walk-ins

    Bring a personable, friendly approach to every customer interaction, in person and over the phone

    This role isn't limited to the list above — in a fast-growing small business, we all wear multiple hats.

    What Success Looks Like

    Design packages are accurate, complete, and ready before a job moves into production

    No schedule surprises — the team always knows what's coming

    Projects start with full material readiness

    Customers get timely, clear, professional communication

    Punch items close fast and jobs close out cleanly

    The Project Manager has full visibility into every active job

    What We're Looking For

    Required

    MUST HAVE - Experience with design software (SketchUp and/or 20/20) and the ability to produce design packages — specs, renderings, and product selections

    Strong organizational skills and sharp attention to detail

    Clear, confident communication with homeowners, crews, and vendors alike

    A warm, personable manner — someone our high-end clients enjoy working with, not just someone who gets the job done

    Comfort with project management software

    Reliable transportation

    Preferred

    Home improvement or construction experience

    Trades scheduling knowledge

    Formal kitchen and bath design background — Designer/Project Manager experience a plus

    Bilingual English/Spanish

    What We Offer

    Salary - $22 - $25/hour

    Benefits – Health after 90 days, Dental & Vision, and Training

    Full-time, Monday–Friday in our Bloomfield offices

    A friendly, supportive team environment where people genuinely like coming to work

    If you love keeping the trains running on time and you know how to make people feel genuinely well taken care of — especially clients who expect the best — we'd love to hear from you.

    The positions on this website, unless otherwise indicated, are posted by Kitchen Tune-Up® franchisees. Kitchen Tune-Up® franchises are independently owned and operated businesses and if you accept a position with an Kitchen Tune-Up® franchisee, you are employed by that franchisee, and not by franchisor HFC KTU LLC, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC KTU LLC and its parents and affiliates have no input or involvement in such matters. HFC KTU LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Kitchen Tune-Up® franchisee posting the position.