Job Description

ABOUT THIS ROLE

Hello prospective pickle! Design Pickle is currently seeking a Product Manager to join the ranks of our product team to bring the vision of Design Pickle to life through the development of new products as well as the improvement of our existing platform. If this sounds like what you’re looking for, read on!

REPORTS TO: Lead Engineer

ON A DAILY BASIS, WORKS CLOSELY WITH: Product, Marketing, and Customer Success teams.

LOCATION: Design Pickle is a fully-remote company with a Scottsdale, Arizona HQ.

WHO WE ARE LOOKING FOR

First, Design Pickle is anything but typical. We’re a group of hard-working, creativity-loving individuals from around the world.

Do we love pickles, too? Most of us! But don’t stress if pickles aren’t your thing. It’s not a deal-breaker. We do look for a passion and interest in something though because our employees’ uniqueness is what helped make us the great company we are today. 

We stand by our vision, purpose, and values, and these are mission-critical to how you show up every single day.

SPECIFIC TO YOUR ROLE, WE’RE LOOKING FOR INDIVIDUALS WHO HAVE...

• Have a love for DEVELOPING PRODUCT FOR AROUND 4 YEARS and continuously strive to expand the reach of what software can do for the customer lifecycle

• POSSESS A PROVEN TRACK RECORD OF GETTING THINGS DONE, YOU’RE ORGANIZED AS HELL and completely goal and project oriented

• Are CUSTOMER-CENTRIC when brainstorming more ways to elevate product that operates similar to a SaaS

• Can turn DATA INTO ACTION while staying 3 steps ahead of where our product needs to go with well thought out, actionable tests

• Have a BREADTH OF TECHNICAL KNOWLEDGE which you use to contribute to the direction of other professional environments and developmental processes

• Clearly COMMUNICATE THE ‘WHY’ behind complex ideas across departments and to executive management

• Are familiar with tools like BOTS, AI, JAVASCRIPT, HTML/CSS, GIT, AND POSTGRESQL

KEY OBJECTIVES AND RESPONSIBILITIES

As a fast-growing company, our roles are always evolving. However, we want you to know exactly what you’re walking into. In the first 90-days, here is a preview of what’s expected:

• Fully immerse yourself in the customer experience to identify areas for improvement in the product, boost user experience, and aid in the growth of Design Pickle
• Manage product team and oversee project and feature updates to match Design Pickle’s vision
• Maintain and improve our current systems while rapidly expanding iterations of our product to aid in cross-departmental initiatives
• Deliver campaigns on time, on scope, and on budget
• Communicating with our sales, marketing, & customer success teams to listen to the pain points of customers, hear ideas for improvements, and creatively problem solve
• Guide the team to work on priorities that will help Design Pickle reach the ultimate product vision. Take ownership of initiatives to help team and other departments understand how they can move us towards the visions.
• Maintain and execute on an up-to-date roadmap that balances short term priorities with long term business needs
• Increase NPS score of customers in their first 30 days, improve 30-day engagement of new customers by encouraging product utilization

BENEFITS, COMPENSATION & PERKS

UNCAPPED PTO_:_ Hate seeing your PTO hours decrease as the year goes on? Not anymore, there is no cap or number associated with the amount of PTO days you can request

MAJOR MEDICAL HEALTHCARE: We offer Bronze, Silver, and Gold major medical plans through United Healthcare which is managed seamlessly through Gusto

DENTAL AND VISION INSURANCE: We work with Beam Dental and VSP for ancillary coverage

REMOTE-WORK FLEXIBILITY: More productive at home? Not based in Scottsdale, AZ? Fine with us! We are a remote-first company with people all over the country.

WORLD-CLASS CREATIVE OFFICE: More productive in an office? Fine with us also! Our creative office is set up with state of the art standing desks, high definition monitors, breakout rooms for meetings and calls, a podcast studio, relaxation room, merch wall, and cold plunge! ….yes, we said cold plunge.

IN-OFFICE GYM: Our office also has a small CrossFit style gym for any pickles to use to stay active!

NEW PARENT LEAVE: Design Pickle encourages all primary caregivers to take up to 8 weeks leave for a new family member, including adoption, at full salary.

PAID TRAINING & PERSONAL DEVELOPMENT: We offer a yearly stipend for employees to continue to grow their skillset and learn things that will help them in their careers.

STOCK OPTION POTENTIAL: We give our tenured staff a stake in what we’re building here

PET INSURANCE: Have a furry friend? Design Pickle offers pet insurance through United Pet Care for discounted vet visits, medication, and procedures.

TEAM RETREATS, SOCIAL EVENTS & ADVENTURES: Pickle collaboration is important to us! We host regular social events, get togethers, and experiences for our staff to participate in.

Company Description

About Design Pickle Design Pickle was founded in 2015 with a vision to change lives through its creative software, solutions, and services. Since then, the company has grown to be the #1 flat-rate creative services company in the world. We have served tens of thousands of clients with a team that spans the globe. In 2019 & 2020, Inc. 5000 listed Design Pickle as one of the fastest-growing companies in America. We are a company that takes our core values to heart: Friendly We aim for Mister-Rogers-Level friendliness; every interaction comes from a place of inclusion, empathy, kindness, and respect. Smart-Working We are resourceful, efficient, and committed to constant improvement by leveraging our time, technology, and resources. Truth We speak from the heart, operate with integrity, and guide every decision, conversation, and action with honesty (even when no one is looking). Service We embrace our collective responsibility to delight customers, support our teammates, and give back to the community. Tenacious We are ambitious creators with grit by the jarful. We take ownership of our decisions and grow from our mistakes. You can learn more about our company, our vision, and what we stand for on our website and social channels. We can’t wait to meet you—thank you in advance for your application!